Mary
We were satisfied with the product and…
We were satisfied with the product and installation Thank you

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mary
We were satisfied with the product and installation Thank you
Nadia
The whole experience was wonderful from start to finish. Jamie was exceptionally great when explaining how everything works and through everything with us step by step. The installers we were equally exceptional they were on time, polite very clean and went through how everything works. The whole experience was great
Response from Stannah Stairlifts USADec 18, 2025
We're happy to hear that you had a wonderful experience. We appreciate your positive feedback regarding the team's explanations, punctuality, and cleanliness. Thank you for sharing.
Elaine
The installation was well done. They showed us how to use the machine and make sure that we understood. Jeff, Joe and Kevin did a great job of installing quickly as well. They also gave us a number to call when we have questions or issues. The salesperson, Steve, made sure that the stairlift we bought met our needs. Overall a good experience.
Response from Stannah Stairlifts USADec 18, 2025
We're glad you enjoyed your experience. It's great to hear the installation was well done and that the team ensured you understood how to use the equipment. We appreciate you sharing your positive feedback!
Kenneth K.
From my first contact with Kristin who answered my call to her following up and advancing an appointment with Gene Murphy, both who went out of their way to assist me with my emergent situation, and in addition young Anthony who did the installation by himself, all deserve recognition from the Company as being superb employees of Stannah. They all are assets to the Corporation. From polite, professional phone conversations, to Gene explaining what he thought we needed to Anthony displaying respect, intelligence and professional installation, I am more than thrilled I chose Stannah. I hope they all get something special for their efforts.
Response from Stannah Stairlifts USADec 18, 2025
We appreciate you sharing your experience. We're happy to hear that our team provided professional and respectful service throughout. It's great to know their dedication made a positive impact during your emergent situation. We value your feedback!
Joe
My experience with Stannah Stairlidts was excellent from start to finish. Paul was on time arriving for the estimate and explained everything in detail. Five weeks later, the installation was completed in a professional manner. I would recommend them to anyone looking for improved mobility throughout their own home.
Response from Stannah Stairlifts USADec 18, 2025
We're happy to hear that your experience was excellent, from the detailed estimate to the professional installation. We appreciate you recommending us to others seeking improved mobility in their homes. Thanks for your positive feedback.
Brianna G.
My experience with Stannah Stairlifts was very positive. The installation team was professional and efficient, and the lift work smoothly and reliably. It made navigating my home so much easier and safer.
JP
We chose Stannah primarily for the fact you have a slim model for tight spaces and a rent-to-buy option, as well as a refurbished option. Michelle, my sales representative was wonderful. She was very attentive to our needs, especially since we are installing it for a loved one who isn't home right now. She explained my options in detail, answered my many questions, and was always available when I needed help. Eric, who installed the lift was great. After installing, he explained in detail how to use it, let us try it out and left the brochure and contact info in the event of any issues. I'm very happy with the service we've received. I would recommend Stannah to anyone who wants a stairlift.
Response from Stannah Stairlifts USADec 18, 2025
We're happy to hear that you had a wonderful experience with our team. We appreciate your highlighting the benefits of all our options. It's great to know that the sales and installation process met your needs, especially given the circumstances. Thank you for recommending us!
Suzanne
We prefer to call this a chair lift as opposed to an stairlift because Mom was an avid skier well into her eighties. Now the chairlift has a whole new meaning! Everything went smoothly as scheduled. When we had a few issues the service person came within a few hours to solve the problem. Everyone was courteous and polite.
Response from Stannah Stairlifts USADec 18, 2025
We're happy everything went smoothly and that our service was prompt and helpful. It's wonderful to hear your mom's Stannah has a special meaning! Thank you for sharing your positive experience.