Keith
Near perfect product
Installation was quick, overall cost was reasonable, the sales and installation personnel were professional and knowledgeable. The product was exactly as advertised and performed as described. The only issue I have identified so far is my wife's inability to lock down the unit at the top of the stairs making it hard to maneuver around it.
Response from Stannah Stairlifts USAMay 29, 2026
Hello Keith, We are so pleased to hear about your positive experience with our team and product! Regarding the issue you are experiencing at the top of the stairs, we believe you may be describing the swivel feature. We have alerted our Customer Service Team, and they will be reaching out to discuss this with you further and try to resolve the issue. If you need anything else in the meantime, please do not hesitate to contact us at 1-888-680-4073. Sincerely, The Stannah Team


