Mr. R.
Everything has been done very well and …
Everything has been done very well and efficiently. I would consider 5 stars, but I'm saving that for Someone who exceeds expectations (like Stannah) and doesn't charge me anything.

Stannah Stairlifts is a trusted name in home accessibility, providing high-quality stairlift solutions that help people stay safe, independent, and comfortable in the homes they love. As part of a global, family-owned company with over 150 years of engineering experience, Stannah recently celebrated 50 years in stairlift manufacturing—a milestone that reflects its deep commitment to innovation and reliability. To date, Stannah has produced over 1 million stairlifts worldwide.Operating in the U.S. for over two decades, Stannah offers a full range of stairlifts for straight, curved, and outdoor staircases, all designed with comfort, safety, and usability in mind. Customers can choose from new, rental, or reconditioned models, along with financing options to fit a variety of budgets. Every stairlift is installed by trained professionals and backed by local service and support.With regional offices and a strong network of certified dealers, Stannah provides personalized, local service across the country. The company has earned widespread recognition, including thousands of positive reviews on Trustpilot and the Consumer Affairs Buyer’s Choice Award for customer service.By combining decades of experience with a customer-first approach, Stannah Stairlifts continues to be a leading choice for families seeking reliable stairlift solutions in North America.
Stannah Stairlifts USA (stannah-stairlifts.com) has 1,463 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mr. R.
Everything has been done very well and efficiently. I would consider 5 stars, but I'm saving that for Someone who exceeds expectations (like Stannah) and doesn't charge me anything.
Mr. M.
My wife, who is the patient, is very satisfied. Thanks.
Response from Stannah Stairlifts USAJul 28, 2017
Hi Mr. McGurk, Glad we could help! Sincerely, The Stannah Team
Ms. G.
This company was wonderful to work with. They arrived for appointments on time and worked very cleanly and quickly. All the employees were very kind and understanding. Looking forward to working with them!
Mrs. Lura F. B.
The people at the Stannah office in MA were great. I found comparing the other models and those of rival maker very helpful. My only frustration is that the lift goes so-o-o slowly up and down our stairs. And I have to turn in back towards the wall so that my husband can get by. To do this I have to reach over to the button that lifts the step rest, and then put up the handles. It makes me a little uneasy reaching over because I am afraid I'll loose my balance. Otherwise, I am glad I bought the lift. Sincerely, Lura F. Butt (person who has the disability)
Ms. V.
It has helped out my mother greatly. Justin the installer was amazing!
Ms. F.
Quiet and smooth. Trimmer than older models. More safety features. Do not like the flashing light when the off button is in off position.
Mrs. M.
The Stairlift is a great product. It works beautifully and we couldn't do without it right now. (We've rented the Stairlift because my husband has a broken ankle and can't go up and downstairs for several months.) Doug, the sales rep who came to the house first was excellent. Extremely knowledgable, professional, thorough and friendly. Quick to respond to questions we had before the installation. Only complaint: During installation, the technician made a big gouge at the front edge of one of the stair treads, under the rail, so I didn't notice it for a couple of days. We knew we would have to repair the screw holes for the track, but this repair will take some doing, and the installer didn't mention the damage when he was here. He did do a good job at explaining how the product worked, but it's too bad he didn't acknowledge his mistake before he left.
Mr. L.
Except size of chair is small for an average adult
Response from Stannah Stairlifts USADec 9, 2016
Hi Mr. LaMonica, Glad that you're happy with your stairlift. If you're finding that the chair is too small, you may want to upgrade to a Siena seat. It's extra wide and a comfortable fit for most adults. Give us a call if you'd like to learn more! Sincerely, The Stannah Team