ss396.comReviews of ss396.com

wrong part sent

3 weeks after making a purchase, charging my card (accepting my payment), they reach out and tell me the price went up on the cables I paid for. Doubled in price from $89.99 to $179.98 and they are demanding I pay the difference after they accepted payment for the cables.

I never recieved my order. on the website i ordered 1 front and 2 rear unpainted 69 camaro bumpers. the following day i received a e-mialed receipt for 1 front bumper only. the email body said the bumper HAD BEEN SHIPPED. i emailed back asking about the 2 rear bumpers and they stated they were on back order. i immediately asked for a refund but got no reply. after 2 or 3 days i asked again via E mail and they replied it would take a week for a refund and that they never even sent the front bumper, what ??? , all of this already being a week after the order. there was no notice that anything was on back order, no clear communication of anything being on back order after the purchase and i had to ask to get the truth about anything. I have owned littler rover hot rods since 2005 , and befor that Marks customs since 1992 which was sold in 2003. this is the worst communication i have ever dealt with. We like to order parts that are only in stock and don't buy from companies that are not strait forward with out of stock items, i would not suggest this company until they make it extremely clear online in the description of the part the part is OUT OF STOCK .

I have 1970 Camaro SS with original gas cap. Catalog item is incorrect, very cheap replica. I would purchase from Jegs, Echlers, Summit, or Speedway. Very bad support for a wrongly listed part. I will never order from them again.

The floor pans I ordered are advertised as 73-77 El Camino. Much to my surprise they’re 73-77 Chevelle pans, not the correct part. Im very disappointed with my purchase and I will not be recommending your company to anyone.

Be careful they don't stand behind what they sell

Item showed up heavily damaged beyond repair or use, last one in stock, hoping they will make this right, Been 2 days and still no email back.

CAR cover has not been delivered and no tracking number provided