ss396.comReviews of ss396.com

Shipping time was good, but I received a part that was labeled wrong. Still waiting to find out what is going to happen to make it right.

I believe I received the wrong product. Ordered a cigarette lighter knob for a 1969 Chevelle and item did not fit in original dash, too big. I sent an email and waiting to hear back.

I paid $300 for a hood and never received it. When I ask about they said I needed to pay $800 for shipping.

Shipping cost is way too high

Yes, I received my order. Shipping charges were grossly overpriced for a package that fits in the palm of your hand.

I dislike that I received an email to confirm my identity or address because my shipping address and billing address are different. It said that the order wouldn’t be placed until I verified this. I never did the verification, however the order placed and shipped without me doing so. I’m glad I received the order but I ordered the same thing elsewhere due to this mishap.

Took 2 weeks to receive my order, and sent in a offline message and was never answered so I called and found out order was not being shipped for 3more days and then I got a reply from the offline message.

My parts arrived in excellent condition and were exactly as described, which I appreciated. However, the ordering process was frustrating and unnecessarily complicated. Since I paid with my business card for my parts to be shipped to an automotive shop, the order was canceled twice because my business address didn't match my home address on my ID. This led to delays and forced me to move money around between accounts. It took 7 days for the funds to be returned from the canceled orders, and what should have been a straightforward purchase turned into a much more expensive and time-consuming process. While the parts themselves were great, the hassle with the ordering process really dampened the overall experience. I order on 10/9/24 and received my items 10/18/24