Redbird S.
Easy to order
Easy to order. Product worked great!
Response from ss396.comJun 29, 2026
Thanks for the five stars Redbird!
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 361 reviews with 5 stars · Clear filters
Redbird S.
Easy to order. Product worked great!
Response from ss396.comJun 29, 2026
Thanks for the five stars Redbird!
Nathan A.
I accidentally double ordered an item. They called to confirm if this was correct, which it was not. Really appreciated that call which prevented the need to return an item.
Response from ss396.comJun 29, 2026
You're welcome Nathan, glad we could fix that issue for you! Thanks for shopping with SS396!
John N.
The parts for my door glass were delivered very quickly. The parts worked much better than the junk parts my customer bought. His parts the roller wheels broke off the first time the glass was rolled up.
Response from ss396.comJun 29, 2026
Glad the parts worked out well for you John! Thanks for shopping with us and for the review!
Big T.
Great stuff.
Response from ss396.comJul 2, 2026
Thanks for the feedback. We’re glad you’re happy with everything.
Gary N.
Shipment was fast!! Thanks
Response from ss396.comJun 26, 2026
You are welcome Gary! Thanks for shopping with SS396 and we hope to see you again soon!
Ron
Great products. Quick delivery.
Response from ss396.comJun 25, 2026
Ron, we appreciate the five stars!
Don B.
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caught the order even before it was packaged and sent. The refund on that purchase made it back to my account in reasonable time. I then reordered the correct part # and they arrived when promised.
Response from ss396.comJun 25, 2026
Hey Don, glad we got you all taken care of! Thanks for shopping with SS396!
Baxter
The shipping was fast and I received my order quicker than I expected. The shifter looks and works great. I would definitely recommend SS396 to anyone looking to order upgrades for their ride.
Response from ss396.comJun 24, 2026
Hey Baxter, thank you for the feedback! We hope to see you again soon!