Beth G.
DONT BUY FROM HERE
I ordered the slime a while ago. On their website they say processing takes 1-12 days and when they didn't ship the item in that time frame I tried to email them countless times as I wanted to cancel my order and get a refund but the email they provided for customer service didn’t exist, I was sure I was scammed. Thankfully I received an email saying the items had been shipped. Still it's unacceptable that they are doing this. In addition on their website they say that your order if placed before the cut off point will arrive before Christmas. I ordered this well before the cut off point and I know for sure the slime won't arrive before Christmas this short notice and this is a gift so I wouldn't have bought it if I had known it wouldn't come. I have no way of tracking the package. In the email I received it says "Your order is on the way. Track your shipment to see the delivery status." Yet there is no way to access the shipment tracking. No info on who's sending the parcel,no links ect, I'm not even sure if they have actually sent it. At this point I just want my money back but I have no way of doing that as I can't contact them and you can't ask for a refund after it's been shipped. What annoyed me is that I could have cancelled it on time if they hadn't of given a false email. Please avoid this company. I can't belive they are still running with such horrendous customer service.


