Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes reviews

Showing 30 reviews with 4 stars · Clear filters

Valued C.
Oct 11, 2025
I just purchased some spring steps
I just purchased some spring steps, I have the work Mary Jane type. They are making my feet hurt. But I’m gonna try to break them in like the lady said
Response from Spring Step ShoesOct 16, 2025
Dear Valued Customer, Thank you for your feedback. We’re sorry to hear that your new Spring Step shoes are causing discomfort. Sometimes shoes need a short break-in period, and using cushioned insoles or wearing them for short intervals initially can help. If the issue continues, please contact our Customer Care Team at [email protected] for further assistance, and we’ll be happy to help. We appreciate you taking the time to share your experience. Best Regards, Yve Customer Care Team
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Aidan S.
Oct 10, 2025
Some designs last better than others
I absolutely adore spring step and they have been the sole suppliers of all my work shoes. I've bought multiple pairs of several designs just to have one in every color and they're always my go-to. That being said, I recently purchased the adelvice-fleur shoes and after one day of wear (in an office, no tap-dancing or mountain-climbing), the material on one heel had peeled up and the other had started to buckle and formed a ripple at the bottom where it had shifted down. I was really disappointed since I've always found spring step shoes to be so high quality. For that I have to take off one star, but other than that I can't recommend enough!
Response from Spring Step ShoesOct 10, 2025
Hello Aidan, Thank you for your 4 Star review! We truly appreciate your feedback and are so glad to hear that you’ve enjoyed our shoes in the past. 😊 We’re sorry to hear about the issue with your recent purchase and will be reaching out to you separately via email to offer further assistance. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
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Julie
Oct 9, 2025
The shoes are amazing
The shoes are amazing. However they automatically add the return/insurance fee BUT it still costs an additional $7 to return.
Response from Spring Step ShoesOct 9, 2025
Hello Julie, Thank you so much for your kind words! We’re so happy to hear you love your shoes. We truly appreciate you sharing your experience with the Free Return Shipping & Package Protection . This is an optional service that can be unchecked at checkout. The $7 return fee applies only when you opt out of the Free Return Shipping & Package Protection and are using our prepaid return label. This deduction does not apply to exchanges or store credit refunds either, and customers are also welcome to use their own preferred shipping method for returns if they’d like. Your feedback helps us continue improving our shopping experience, and we really appreciate you taking the time to share it!
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Naomi D.
Feb 9, 2025
Beautiful shoes that fit well and are…
Beautiful shoes that fit well and are very comfortable.
Response from Spring Step ShoesFeb 10, 2025
Thank you for your 4 Star review as we always strive for a 5 star review rating! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Denise Customer Care Team
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Vito
Dec 17, 2024
Job done!
I recently bought white sneakers for my girlfriend from Spring Step Shoes, and the experience was great! The service was smooth, and the delivery arrived right on time. Highly satisfied – thank you!
Response from Spring Step ShoesJan 8, 2025
Hello, Thank you for your 4 Star review as we strive for a 5 star review experience. Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Denise Customer Care Team Let's be friends. Follow us on social! Facebook | Instagram | Pinterest | Youtube | TikTok ☎ 1 (877) 444-6703 | Mon-Fri 9:00 AM to 6:00 PM EST
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Janet M.
Nov 1, 2024
I like the shoes
I like the shoes, however, they were the wrong color and a little too tight in the left shoe. I have a hammertoe that causes painful rubbing in the left shoe.
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