Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes Reviews | Read Customer Reviews of springstepshoes.com

Spring Step Shoes reviews

Showing 30 reviews with 4 stars · Clear filters

Gail B.
Oct 23, 2025
Beautiful. Very narrow
I purchased a beautiful pair of booties. My feet are average width and these booties are very narrow. If you have wide feet these are not for you.
Response from Spring Step ShoesOct 24, 2025
Hi Gail, Thank you for your 4 Star review! Your feedback is greatly appreciated, and I'm pleased to read that you love the look of your new booties. We’re sorry to hear that the fit felt narrow and appreciate you sharing this insight as it will be helpful for both our team and other shoppers. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
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Nancy E. Tucson A.
Oct 22, 2025
The shoes are great--my second pair!
The shoes are great--my second pair. Quality construction, stylish and comfort! Love the color too. BUT the box was severely damaged & partially open. Thank goodness the shoes were not affected.
Response from Spring Step ShoesOct 23, 2025
Hi Nancy, Thank you for your 4 Star review! We’re thrilled to hear that you’re enjoying your second pair of Spring Step Shoes and that you love the style, comfort, and color. We’re very sorry to hear that the box arrived damaged, and we appreciate you letting us know. We’ll share your feedback with our shipping team to help prevent this in the future. If there is anything else that we can assist you with, please do not hesitate to reach out. Best Regards, Yve Customer Care Team
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Lorna B.
Oct 18, 2025
I love your product.
I love your product. The only footwear i buy. Process was easy. Keep up the good work.
Response from Spring Step ShoesOct 19, 2025
Hello Lorna, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
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El
Oct 16, 2025
Thank you for having vegan friendly…
Thank you for having vegan friendly options. I'll note that I would call the boots I bought are on the narrow side. I'm keeping them because they are otherwise very comfortable and maybe they'll give a little bit over time. I'm a repeat customer!
Response from Spring Step ShoesOct 16, 2025
Hello El, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're pleased that you are enjoying your shoes. 😊 If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day!
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Lil
Oct 15, 2025
The shoes were great
The shoes were great and arrived in short order. Worth 5 stars. I dinged them one star because my email box has blown up with an overload of emails from Spring Step. Make it stop. It’s so overwhelming, it will make me think twice about ordering from them again. And yes, I have unsubscribed daily for weeks now and will now block you.
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Dacia
Oct 11, 2025
The customer service
The customer service, when I had to call a few times, is great. Although I have had a couple of shoes fall apart at the sole after only two wears. I do believe in this company. I have been ordering from Spring Step Shoes for years, and have made many referrals because of the color and style of my shoes. I like the Colors and Uniqueness of the styles.
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Renee
Oct 11, 2025
Service was great
Service was great. Unfortunately these shoes were not very comfortable and pinched my feet. Only reason for less than 5 stars.
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Pat F.
Oct 11, 2025
The shoes are beautiful
The shoes are beautiful. My problem came when I got a blister on my toe the first time I wore them. I'll just put a bandaid on and keep wearing them!
Response from Spring Step ShoesOct 13, 2025
Hello Pat, Thank you for your 4 Star review! Your feedback is greatly appreciated and we're so glad to hear that you love the look of your shoes! 😊 We’re sorry to hear about the blister and hope it heals quickly. Sometimes new shoes need a short break-in period, and using a bandage or something like Moleskin can help make them more comfortable as you wear them. If there is anything else that we can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
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