Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Keshia M.
Apr 3, 2024
They do not listen to their customer I…
They do not listen to their customer I have been trying to get a claim fixed for both my dogs over the last few days and nobody is listening when I tell them where the issue is. It’s been 4 days now and there is still no solution. I will not be returning as a customer
Response from Spot Pet InsuranceApr 4, 2024
Hi Keshia, we see you've been in contact with our customer service team and we are glad to have made things right! Please reach out to us should you have any other questions.
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Lisa W.
Apr 3, 2024
Five Paws
Spot's claim form is fast and easy to fill out and payment is within days. Customer service is helpful and friendly if you have any questions.
Response from Spot Pet InsuranceApr 3, 2024
Hi Lisa, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
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joel D.
Apr 3, 2024
Right on the Spot!
Easy to use, and really quick response
Response from Spot Pet InsuranceApr 3, 2024
We love hearing this, thank you for sharing Joel! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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align
Apr 3, 2024
Quick turn around on claims and easy…
Quick turn around on claims and easy process to submit claims. All done on online and most claims are processed in a day or two!
Response from Spot Pet InsuranceApr 3, 2024
Hi there, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
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Emma
Apr 2, 2024
Fast and easy refund process
The app is so easy to use, they’ve excellent and fast response to any question or claims, and the refund process was very fast .
Response from Spot Pet InsuranceApr 3, 2024
We love hearing this, thank you for sharing Emma! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Ann T.
Apr 2, 2024
Awesome
Easy, quick, great - wished I’d gotten this sooner !!!!
Response from Spot Pet InsuranceApr 3, 2024
Hi Ann, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Stefanie C.
Apr 2, 2024
I am very happy with Spot pet…great experience
I am very happy with Spot pet insurance, it is my first time having pet insurance and it has been a very good experience with my new puppy. I already used it for her first check-up and they covered everything for me. It was great. Thank you very much. I also called customer service with some questions and They were very friendly and answered everything so far, it has been an excellent service. I recommend it. good job.
Response from Spot Pet InsuranceApr 3, 2024
We love hearing this, thank you for sharing Stefanie! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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Susan A.
Apr 2, 2024
Being able to submit via online is a…
Being able to submit via online is a godsend! The whole process is easy and streamlined.
Response from Spot Pet InsuranceApr 3, 2024
Hi Susan, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
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