Kim N.
Good service and fast fpay within a week
Good service and fast fpay within a week
Response from Spot Pet InsuranceApr 15, 2024
We love hearing this, thank you for sharing Kim! Wishing you and your fur family good health. ~The Spot Family🐾🐾

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Kim N.
Good service and fast fpay within a week
Response from Spot Pet InsuranceApr 15, 2024
We love hearing this, thank you for sharing Kim! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Lori O.
Claim process was fast
Response from Spot Pet InsuranceApr 15, 2024
We love hearing this, thank you for sharing Lori! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Frank V.
Spot insurance has been amazing from the ground up. The iOS application is user-friendly and very intuitive. Claims are processed, typically no later than 3 to 5 business days and everything can be uploaded virtually, including an estimate for preapproval so there is no surprises. Reimbursement is quick and easy either to myself or the vet directly. Customer service hours for Phone are a little wonky, but the representatives are amazing once on the phone making it still an overall five star experience. Plan exclusions are pretty limited, providing an overall comprehensive coverage, which was a huge factor for us.
Response from Spot Pet InsuranceApr 15, 2024
Thanks for choosing Spot to protect your furry family! 🐾
Nancy M.
Its so east to file a claim with SPOT! I had my refund bakc in just a few days!1 Thank you, SPOT!
Response from Spot Pet InsuranceApr 15, 2024
Hi Nancy, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Arlene L.
Dealing with my sick puppy, I felt so much better when I knew I had help from,Spot insurance, with the bills from his care. I felt more at ease to be able to focus on my puppy’s Health, other than the expense.
Response from Spot Pet InsuranceApr 15, 2024
Hi Arlene, We’re so glad you had a positive experience and got your puppy the help that he needed! Wishing you happy wags! ~The Spot Family ❤️🐾
Carlotta M.
The staff is always helpful on the phone with any questions I have, and they do not keep you on hold or cut you off. The EOBs are emailed in a timely manner with full explanations of benefits. Checks arrive in the mail within a week or two.
Response from Spot Pet InsuranceApr 15, 2024
Hi Carlotta, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Connie R.
Our cat was seriously ill and required multiple vet visits, consultations with specialists, and expensive diagnostic tests to stabilize her condition (she's doing so much better now). After so much stress, we appreciated how easy it was to submit a claim with Spot, and we received a fair and prompt refund within a few days. We're happy we signed up for Spot and highly recommend.
Response from Spot Pet InsuranceApr 15, 2024
Hi Connie, We’re so glad you had a positive experience and got your cat the help that she needed! Wishing you happy purrs! ~The Spot Family ❤️🐾
Andrea F.
Spot pet insurance for puppies paid about 50% of our first vet. visit for health wellness checkup. I'm in for 80% reimbursement, the extras went above the Spot limits on payments, so I need to check the limits and stay within them. Payment was in about a week after our visit to Vet. I do have a SERIOUS REQUEST FOR SPOT, though. Please find a way to allow us to send claims without needing a pdf-jpg change. I don't have computer, and converting on my Mobile is expensive, requires subscr. to computer for phones. Could you make a text message claim form link that can then be sent to you by phone text or email? A HUGE HELP if you could! Thank you. ( I'd give you five stars except for this problem! ) So far, so good...
Response from Spot Pet InsuranceApr 15, 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾