Spot Pet InsuranceReviews of spotpet.com

I. Am still waiting on my claim for my dog visit for his shots.This is my first Claim. It has already been two weeks and have not heard a thing.

My first time getting pet insurance. Everything has been simple and smooth! I have not had issues

I learned from my last pet the importance of having pet insurance. I didn't think I would need to use it with my recent dog but she fell ill unexpectedly. The diagnostics test and trips to the ER vet and vet have all been covered with ease after meeting my deductible. The process is easy and reimbursement is fast. I would HIGHLY recommend Spot Pet Insurance.

I have had no issues and i’ve had this insurance for almost a year! Have no complaints, my claims are always processed very quickly.

Earlier, I gave a 3 star review because I mistakenly thought my claims had not been completed. Found another email from Spot informing me that they had been completed and that the reimbursement amounts would be directly deposited into my bank account. The delay in processing, as I stated in my previous review, was my fault for not including all the paperwork needed. Kudos to Spot Insurance for great customer service and quick turnaround time!

It’s a little difficult to rate at this point because i have submitted my first claim and have yet to receive reimbursement or notification of resolution. I did have to submit additional paperwork to support my claim, which I’m sure caused a delay. All of the representatives that I have spoken with on the phone have been helpful so I expect that all will go well. I will update my review once my claims are settled.

We just recently started pet insurance through Spot. We have submitted only one claim so far and it was easily processed online and direct deposited into my bank account within 5 days.

The app didn’t work well. It did not allow me to upload all of my documents, despite repeated attempts. I was only able to upload two documents, and my claim was delayed while I exchanged repeated emails with the company explaining that its app would not allow me to upload any additional documents.