Lynn
Spot is spot on
Spot is honest & very helpful. We had expenses we did not expect- appreciate the help with submitting claims and timely payments .

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Lynn
Spot is honest & very helpful. We had expenses we did not expect- appreciate the help with submitting claims and timely payments .
Jodi M.
This is my first experience with pet insurance and Spot has been very easy to work with and process claims. I have called customer service as well and they were very helpful and kind.
William A. B.
Responsive.
Gwen C.
I submitted for the years for June 2025 through June 2026 for over $1.500 of claims and they paid me $25.00 yes Twenty five dollars. They said that rest had PREEXISTING CONDITIONS. I can not believe that I am the ONLY PERSON THAT DIDNT GET THEIR BILLS PAID.
Response from Spot Pet InsuranceAug 12, 2026
Hi Gwen. We understand your frustration for any disappointment with your recent claims experience. Pre-existing conditions are commonly excluded in the insurance industry to ensure fair coverage for all and are detailed in your policy documents. Our team is here to provide support and answer any specific questions you may have at 1-800-905-1595.
Carol S.
Fast response.
Patti
Spot Pet Insurance was outstanding. The process to upload the vet invoice was easy, they quickly verified the information and within a week the full amount, less deductible of course, was deposited in our account. We couldn’t be happier with Spot.
Margaret K.
Zeny, a healthy Jindo dog, suddenly began suffering from seizures when she turned four, requiring four emergency visits over the course of seven months. These situations were quite distressing, and each visit cost over $800; Spot Pet Insurance covered a portion of the expenses. Most recently, she had to go to the emergency clinic again due to a leg injury; the bill came to $641.73, and I received a check for $440.59 from Spot Insurance. I’m glad I signed up with Spot Insurance; they are highly trustworthy, kind, and responsible.
Angelique T.
Having Spot has literally saved my Rotti's life ! He had urinary problem ; took him to our vet and we found out his situation was more serious then we could have ever imagined. He had xrays and tests and turned out he needed the help of a specialist ,he had over 100 bladder stones .We would have sold everything to save him ; his surgery and care was almost $8000 by grace of God we had Spot. We of course paid the bill and his coverage guaranteed 80% of that monies back .I will never go without Spot to cover all my furbabies needs.