Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Mark Kuge, M.
Aug 24, 2024
As I have already written you
As I have already written you. I am a practicing physician who has dealt with many insurance companies and their issues. Yours is one of the worst companies I have dealt with. Since I have placed my claim I have received nothing. I have been repeatedly requested to send information which I have done repeatedly. I received another such email today. Probably the 6th or 7th. If you have no desire to compensate me admit it and quit wasting my valuable time. You have also asked me to give aGoogle review and I refrained from sending a bad review because as a professional person I have no desire to hurt your company even though you have treated my family so unprofessionally.
Response from Spot Pet InsuranceAug 26, 2024
Hi Mark. This is not the experience we aim to provide. Please accept our sincere apologies for any inconvenience caused. Our team is actively looking into this and will ensure your concerns are addressed promptly.
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Granny G.
Aug 24, 2024
so easy to apply & use.
so easy to apply & use.
Response from Spot Pet InsuranceSep 4, 2024
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family 🐾
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Gregory P.
Aug 24, 2024
Claims process
The claims process was quick and easy…. Something needed when you are already stressed about your pet’s health
Response from Spot Pet InsuranceSep 4, 2024
Hi Gregory, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
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Itzel M.
Aug 24, 2024
Don't recommend
I request my policy multiple times and they never sent it to me.
Response from Spot Pet InsuranceAug 26, 2024
We’re delighted to hear about your positive experience with our pet insurance! Thanks for choosing Spot to protect your furry family. 🐾
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Michael A.
Aug 24, 2024
Timely reimbursement
Timely reimbursement. Ability to receive and process both emergency and regular veterinarian office records efficiently
Response from Spot Pet InsuranceSep 4, 2024
We love hearing this, thank you for sharing, Michael! Wishing you and your fur family good health. ~The Spot Family 🐾
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Jane G.
Aug 23, 2024
Diana in Claims was especially helpful…
Diana in Claims was especially helpful for Vinny's pre-authorization for dental surgery. She specifically explained what documents were needed. Once received she completely took charge and called with a decison the same day. This was my first claim to file with Spot and Diana definately made the process less stressful.
Response from Spot Pet InsuranceSep 4, 2024
Hi Jane, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾
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Chad
Aug 23, 2024
Clear explanations and relatively fast…
Clear explanations and relatively fast turnaround for processing
Response from Spot Pet InsuranceAug 29, 2024
Hi Chad, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family 🐾
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Sylvia A.
Aug 23, 2024
Quick response to claims
Quick response to claims
Response from Spot Pet InsuranceSep 4, 2024
We’re delighted to hear about your positive experience with our pet insurance, Sylvia! Thanks for choosing Spot to protect your furry family. 🐾
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