Spot Pet InsuranceReviews of spotpet.com

We are very appreciative of the support SPOT provided for our Yorkie Terrier that was bitten and almost killed by a large dog. SPOT accepted and processed our claim within a week and followed up with us to ensure responses to questions we had. My three dogs are registered with SPOT and I thank them for their service exceptional service.

Customer service was very helpful, assisted me in filing my first claim.

I just recently signed my dog up for Spot Pet Insurance and I didn't realize that it was close to the time he needed an exam. I took my dog to his exam, got his prescription for his flea/tick treatment, submitted a claim and it was approved before I could blink an eye. I am telling everyone that own a pet about Spot Insurance. In fact I had a friend recently get insurance for her dog too.

I had a previous insurer and it was much easier to submit claims. With Spot, I had to take additional time to contact the vet and also submit pets' medical records; I have multiple pets. I rang and the rep could care less about my complaint. I was finally informed that the claims were approved, but the reimbursement $ is yet to be seen.

They were very easy to work with on line and over the phone. The app was easy to use as well. Sadly, the coverage was not entirely explained to me upon purchase. For instance, 1 stool test is covered per year and only up to a certain amt, $25.00. Or 25.00 towards certain vaccines. So it was very limiting on what was covered for preventative care and only up to a certain amount. I was impressed initially by spots deductible, coverage explanation and unlimited expenses for $82.00/mo until I submitted my bills and had little return. My older dog is on a plan with NW, we pay up front but then get 80% return, 250$ deductible and unlimited expense. And NO cap on certain preventative tests and care. We cancelled this plan for our puppy because it did not hold up to the expectations that NW set for us and we went to NW. They have a higher monthly fee, but coverage is top notch. It's that old saying, you get what you pay for. And certainly the cheaper rate was not worth it.

We were unsure about pet insurance but decided to give it a try as a "just in case" measure... we were so grateful we had it after our dog got sick with a stomach issue (put us close to deductible) and then shortly after we found a growth in his paw that had to be removed (well over deductible)... submitting claims was super easy & credit bank was super fast! No hassle or issues - just had to upload detailed receipt from our vet and done. Thank you Spot Pet Insurance for helping us feel at ease making medical decisions for our 4 legged fur baby with worrying about financial strain!

This insurance is trustworthy and they process claims easily and swiftly.

Beware! Use any other pet insurance but this one. They start off great paying the small claims but when something becomes an issue they like to say it’s “pre existing” their rates jumped 40% and they are real quick to charge your card the monthly fee. If my pet had pre existing conditions then why did you pay them out at the beginning? Pneumonia is not pre existing. Pumpkin Lemonade Figo Spot is the worst. UPDATE- Review the account- these are not preexisting conditions- your company paid out several claims for the same issues from 2023.