Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Christopher M.
I paid for the the top of the line coverage and you guys barely cover anything lemonade is sooooo much better
Response from Spot Pet InsuranceJan 15, 2025
Hi Christopher, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team
Samantha B.
Terrible customer service and trying to rig me on reimbursement
Response from Spot Pet InsuranceJan 13, 2025
Hi Samantha. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Samantha W.
Spot is responsive, speedy, and has great customer service. I love using them because I get great service at a great cost.
Response from Spot Pet InsuranceJan 10, 2025
Hi Samantha, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Phyllis C.
Once they get the pets health history, the procedure goes smoother. They don’t cover pre-existing issues or anything related to it (wish they did). But when my dog was sick for almost 3 weeks, they covered the 80% ( what I signed up for), the vet visits, urgent care visits & emergency vet visits! It was a god send the financial help!
Response from Spot Pet InsuranceJan 10, 2025
Hi Phyllis, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Salvatore M.
I have been a Spot Pet Insurance client for about 13 months. My Premium for both my dogs together was 116/ month. When it came time for renewal, the charged me 151/month, over a 30 % increase. When I asked about his increase they informed me that it was due to the age of my dogs and because of the Vetinarian rates in my area. My oldest dog is 11 years old, so a 1 year increase in age should not translate into a 30% increase in premiums, nor do I beleive that Vetinarian rates increased by 30% in my area. Therefore, I consider this a "bait and switch" tactic. As a result, I cancelled my Spot Pet Insurance and will look elsewhere.
Response from Spot Pet InsuranceJan 13, 2025
Hi Salvatore – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.
Janelle B.
The website is easy to navigate. I spoke with a representative a couple of weeks ago and she was very helpful and easy to talk to. The claims went through quickly - within a week, I think!
Response from Spot Pet InsuranceJan 10, 2025
Hi Janelle, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Jose M.
Great app and quick response, everything went smoothly with my claim.
Response from Spot Pet InsuranceJan 10, 2025
We love hearing this, thank you for sharing, Jose! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Bruce M.
Your promptness in responding to our Vet bills.
Response from Spot Pet InsuranceJan 10, 2025
Hi Bruce, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾