Spot Pet InsuranceReviews of spotpet.com

Spot makes everything so easy. Just go the website upload your invoice and like magic you have recouped some of that expensive vet visit. Just thankful to have the insurance in the event of and emergency!!

My cat recently had to go to the emergency vet. Submitting her claim was extremely simple through the website. My claim was processed immediately, and payment was direct deposited into my checking account. Such a simple and efficient process -- thank you!

My claim was processed right away. I am very happy with Spot Pet Insurance.

This is my first year of Spot coverage for my large dog for accidents and illnesses. Did not have much to claim. But what I did submit was easily completed. The company was easy to work with, customer service answered my questions clearly and seemed to have no problems understanding and processing the claim. Very pleased with this initial experience.

I was issued reimbursement for my puppy on December 30,2024. I was told check was mailed out on January 3, 2025. Told to wait 7 to 10 business days which I did. No check. Called and was told to give it until the 17th of January but still no check. Called again and was told to give it until the 20 of January. Still no check. Called on the 21 of January and was issued a new check and now they have went from a check arriving in 7 to 10 days to saying it will be up to 20 business days for me to receive my check. I have direct deposit but yet they say they can’t put it in direct deposit because I didn’t sign up for direct deposited when I first did the claim. There is no way that it takes a check this long to arrive to anybody. This place is not reliable and I would advise people not to use this insurance for your pet cause you will not get your money back in a timely manner and they will feed you with false information about your reimbursement. This is my first and last time using this company and I have opted out of this service. Will not ever be using Spot again.

I wholeheartedly recommend Spot Pet Insurance for each of your beloved pets! The claims process is done through their app and reviewed quickly as long as you submit the appropriate paperwork. Usually, you just submit an itemized receipt from the vet along with the veterinarian's notes. I hit my deductible this year and was reimbursed for subsequent visits/procedures according to the contract. 10/10!

Very user friendly website, that made submitting a claim very fast and easy for my pup. They also reimbursed me quickly for the claims I submitted.

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