Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
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11,960 approved reviews, newest moderated first
john H.
For the price I pay the coverage should be better than it is. Claims can take a little too long. All said and done this isn't a bad insurance. Just wish I got more for my money being that I am on a fixed income.
Response from Spot Pet InsuranceMar 24, 2025
Hi John. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
New Dog O.
My claim was processed quickly and efficiently. I am very pleased with the level of service I received.
Response from Spot Pet InsuranceMar 24, 2025
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
PATRICIA
The response to my information submitted was excellent. Claims processed quick and payment indicated quickly as well. However, I am confused. When I signed up it indicated that I would receive 80% reimbursement. In most of the claim responses, I probably got back more like 25%. This is certainly better than nothing, but I may need to rethink what I am getting back for what I pay monthly.
Response from Spot Pet InsuranceMar 24, 2025
Hi Patricia. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Rebecca
Filling a claim is very easy. They let you know if any extra information is needed. Decision and reimbursement was made within a few days. I would highly recommend!
Response from Spot Pet InsuranceMar 24, 2025
Hi Rebecca, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Kelly H.
File a claim and was paid back very quickly. No hassle.
Response from Spot Pet InsuranceMar 24, 2025
Hi Kelly, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Henry’s F.
Quick reimbursement for expenses
Response from Spot Pet InsuranceMar 24, 2025
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Jaclyn T.
So easy to submit claims, never give you a hard time. I have been with them for a year and a half and never had one issue with them.
Response from Spot Pet InsuranceMar 24, 2025
We love hearing this, thank you for sharing, Jaclyn! Wishing you and your fur family good health. ~The Spot Family🐾🐾
David
Reimbursement amount is seriously bad, considering the amount of premiums we pay it’s rubbish!
Response from Spot Pet InsuranceMar 24, 2025
Hi David, we try to be transparent in what is covered in each plan. We are sorry to hear you are not happy with your coverage and encourage you to reach out to our customer service team