Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Anita
Ease of filing claim. Very friendly helpful staff.
Response from Spot Pet InsuranceApr 15, 2025
Hi Anita, We pride ourselves on providing exceptional customer service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Richard S.
Had good experiences with Spot
Response from Spot Pet InsuranceApr 15, 2025
Hi Richard, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
M. S.
The claim process is very easy. The organization seems to process claims quickly.
Response from Spot Pet InsuranceApr 15, 2025
We love hearing this, thank you for sharing! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Cindy B.
Prompt claim processing.
Response from Spot Pet InsuranceApr 15, 2025
Hi Cindy, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. Thanks for being a part of the Spot Family! 🐾 🐾
Mikey T.
Unable to cancel policy with unethical business practices. You cannot cancel online, on your app, over email, or on their online form. Additionally the only way to cancel is calling 1-800-905-1595 BUT THE NUMBER DOES NOT WORK. Additionally, you can't just remove a form of payment without adding a new one. The ONLY choice I had was canceling a credit card to not get charged in the future as not a single sole from the company was reachable and there IS NOT A WAY to cancel your policy.
Response from Spot Pet InsuranceApr 4, 2025
Hi Mikey, we’re truly very sorry to hear about your recent experience and completely understand your frustration. We did have a temporary technical issue that affected our phone system for a few hours, and we sincerely apologize for the inconvenience that caused when you were trying to reach us. Please know that our Customer Service email ([email protected]) is also available for any urgent questions or requests, and our team is here to help should you require more assistance.
Pamela J.
Great fast service.
Response from Spot Pet InsuranceMar 31, 2025
Hi Pamela, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
Ralph
You handle claims very quick
Response from Spot Pet InsuranceMar 31, 2025
Hi Ralph, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Michael M.
SPOT had the best pricing when I compared it to other pet insurance providers. Its app is very, very simple to use as well.
Response from Spot Pet InsuranceMar 31, 2025
We love hearing this, thank you for sharing, Michael! Wishing you and your fur family good health. ~The Spot Family🐾🐾