Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Nate
Apr 14, 2025
Every claim I have written has been…
Every claim I have written has been denied. They have asked for medial records for minimum of 1 year and my dog isn't one year old. I have also submitted other claims and they were denied as pre-existing conditions. Upon supplying additional information the claims were still denied. DO NOT GO HERE you will write a check for insurance only for all claims to be denied.
Response from Spot Pet InsuranceApr 21, 2025
Hi Nate. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).
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Kevin V.
Apr 14, 2025
First Time with Pet Insurance
This is my first time to buy pet insurance and I, thus far, love Spot Pet Insurance. The coverage that is available has been quite worth in investment and the turn around time for reimbursement is quick.
Response from Spot Pet InsuranceApr 15, 2025
We love hearing this, thank you for sharing, Kevin! Wishing you and your fur family good health. ~The Spot Family🐾🐾
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A good E.
Apr 13, 2025
a good experience with the…
I've had a good experience with the company with all of my claims. I have had to call on at least fifty percent of them due to entry error for processing. But this has been very quickly addressed and corrected. I very, very, very much like the preventative care part of the package, and that has definitely made this worthwhile
Response from Spot Pet InsuranceApr 15, 2025
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions ~The Spot family 🐾🐾
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Nai M.
Apr 13, 2025
You never know when you need it…
I really appreciate the time I've been paying for the insurance.... you literally never know when u are going to need it. It is legit and fast response. thank you so much!
Response from Spot Pet InsuranceApr 15, 2025
Thank you for your wonderful review, Nai! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
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Elaine
Apr 13, 2025
Services covered for my Biscuit
Services covered for my Biscuit, except 9/2024 appointment vet for a serious new change in condition of neurological change, weakness, tremors, ataxia, fell over, shaking. Was told does not cover this condition. This was wrong and should have been covered!!
Response from Spot Pet InsuranceApr 15, 2025
Hi Elaine. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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Andrea D.
Apr 13, 2025
When making the claim I was never told…
When making the claim I was never told where the money was gonna be sent to process was quick but no way to see if and when and where the money will be refunded to.
Response from Spot Pet InsuranceApr 15, 2025
Hi Andrea. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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Kelly M.
Apr 13, 2025
I’ve been very happy with Spot
I’ve been very happy with Spot. The whole process is very easy and fast.
Response from Spot Pet InsuranceApr 15, 2025
Hi Kelly, We pride ourselves on providing exceptional service, so we're very happy to hear this has been your experience. ~The Spot Family🐾🐾
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Robin D.
Apr 13, 2025
Super fast processing of claims.
Super fast processing of claims.
Response from Spot Pet InsuranceApr 15, 2025
Hi Robin, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
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