Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Cooke
Customer service, ease of signup and changing of levels of benefits for my Dog made Spot a no brainer.
Response from Spot Pet InsuranceApr 28, 2025
Hi there, we’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾
Amanda
Hard to work with, claims keep getting denied for silly reasons.
Response from Spot Pet InsuranceApr 21, 2025
Hi Amanda. We understand your concern and want to help address any questions you might have. Please reach out to our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Roxana
Worst insurance company. Do not hire this company. They will not approve any of your claims although perfectly legitimate and inline with supposed coverage. Spent an hour on the phone with customer service and they stated that my dog was completely covered for a dental cleaning only to get completely denied. Very unprofessional. Do not recommend. No one was willing to be helpful. Claimed to reach out to Vet office which was false. When proper documentation was provided, I was denied. I’m absolutely disappointed as I’m out of $1000.
Response from Spot Pet InsuranceApr 22, 2025
Hi Roxana, we have sent this over to our team and they will reach out directly to address your concerns
Cindy C.
So far so good. Mowgli has a weak patella and Spot is covering his PT. Thanks Spot!
Response from Spot Pet InsuranceApr 18, 2025
Hi Cindy, thank you for your review! We're glad we could be there to support you when it mattered most~ The Spot Family ❤️🐾
DM
Have found Spot Pet Ins to be very good and for the most part responsive. The only issue is that we have submitted invoice and doctor notes and then they say they have not received even after both the vet and myself have resubmitted.
Response from Spot Pet InsuranceApr 28, 2025
Hi there, we’re so glad you had a positive experience! Thank you for the feedback on submitting documents, we will look into this! 🐾🐾
Dan W.
It was great…
Response from Spot Pet InsuranceApr 18, 2025
Hi Dan, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Casey S.
At first I was skeptical but after I paid my deductible they reimbursed me everything they said they would. It’s better than any other pet insurance that I know of. I wish it was not so expensive to care for our pets but unfortunately it is. Thank you spot!
Response from Spot Pet InsuranceApr 18, 2025
Hi Casey, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support~ The Spot family 🐾
KLehman
My claim was processed very quickly and the directions on how to submit a claim and all of the paperwork required was very clear.
Response from Spot Pet InsuranceApr 18, 2025
Hi there, We’re so glad you had a positive experience! Thanks so much for being part of the Spot family 🐾🐾