Spot Pet InsuranceReviews of spotpet.com

I submitted my first claim for my dog's sick visit to a clinic which was denied within a matter of days without any phone call to me due to missing vet exam notes. I made multiple calls and emails to Spot confirming the vet had sent the exam notes and the claim would be reopened. The reps confirmed receipt of the notes. When the claim was not reopened as promised after 6 more days, I called again. This final time I called the rep said they never received anything which was a complete contradiction to the previous calls I had made. I cancelled the policy at that point since it was such a massive hassle on the very first claim. Waste of money on premium payments.

Very easy to process a claim!!!

Submitting the claim for our dog's annual vet visit was super easy on the app! We got our reimbursement within a couple of working/business days. Will continue to encourage people with pets to use Spot pet insurance every chance I get! Thank you Spot!

Spot Insurance is very affordable! I like that they fully reimbursed me for Charlie's physical exam and vaccine. I also like that the claim forms are short to complete and quickly processed.

SPOT is easy to work with and always helpful when I call with questions. Their processing is quick and provide good communication on claims or requests for an estimate. This is the first time having insurance on my older puppers and am very happy to have SPOT coverage.

It’s easy to submit claims but sometimes I have to submit the same claims multiple times. The claims I submitted don’t show in the app or sometimes they seem to disappear.

I’m always nervous about whether an insurance company will actually reimburse, and when we moved and had a stressful time, with one of my dogs having pancreatitis, then a month later she got out and got an infection in her leg from a scuffle with another animal, and also had a vet recommended prescription food and a specific probiotic powder for her suspected allergies/licking that worsened after antibiotics, Spot processed the claims within a few days and paid them as expected! They covered everything (after deductible) at 70% as that was the coverage level I had chosen, with the exception of a few small unrelated/not covered fees. Total reimbursement was about $1,000. I opted for checks for the claims which took a bit longer to arrive, but they have an option for direct deposit so I may set that up in the future. I had a higher deductible set ($1,000) which I have now lowered for this upcoming annual renewal, now that I know that the claims process goes well! Since pet insurance companies don’t generally cover pre-existing conditions, definitely consider getting coverage early/ASAP for your dogs. It is a huge help with high, unexpected expenses.

Quick process for claims.