customer
The claim response is really quick
This insurance is really quick. I never have to call for anything. Pretty straightforward. Upload your invoices and wait a few days. I have yet to receive a full 90%, but I think it varies due to the VET prices on specific procedures, which makes sense. I think they take the average of others. Ex. the rabies vaccine was $60 at my vet, they reimbursed $20. That was an average of the others (vets) around.
Response from Spot Pet InsuranceJun 17, 2025
Hi there, we appreciate you sharing your experience. We're happy to hear our process is quick and straightforward for you. It's helpful to know that the reimbursement explanation regarding vet prices makes sense. Thanks for your feedback! ~ The Spot Family 🐾