Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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11,960 approved reviews, newest moderated first
Denise B.
I am grateful for Spot. My chihuahua recently fractured her front ankle. Once i submitted my vet bills they were reviewed and process quickly. I appreciate that so much.
Response from Spot Pet InsuranceAug 14, 2025
Hi Denise, We’re so glad you had a positive experience and got your chihuahua the help that they needed! Wishing you happy wags!
Sharon A.
Spot pet insurance is the best. Great coverage good price on premiums and prompt claim filing. Team members are always kind and helpful!
Response from Spot Pet InsuranceAug 15, 2025
Thank you for your wonderful review, Sharon! We're proud to offer a service that aligns with your expectations. Your support is truly appreciated! ~ The Spot family 🐾
Patrick L.
Easy enrollment process. Filing claims is quick and simple.
Response from Spot Pet InsuranceAug 14, 2025
We love hearing this, thank you for sharing, Patrick! Wishing you and your fur family good health. ~The Spot Family 🐾
Fred S.
If there were an option to put zero stars I would. Poor customer service and denial of all claims is the standard for this company. My dog had to have a surgery and then a follow up. Then another issue arose. We received a $9 reimbursement on over $3000 in medical bills. And when we questioned the low amount sent to us the person on the phone said we hadn’t met the deductible! When we requested to cancel the policy the person on the phone became rude and hung up on me in the middle of my conversation. Do not buy insurance from these people they are only interested in collecting premiums and refusing to pay any claims
Response from Spot Pet InsuranceAug 18, 2025
Hi Fred, we are so sorry to hear you've had a frustrating experience, as this is not the experience we aim to provide. We have sent this over to our team and they will reach out directly to address your concerns.
Luz M H.
I am so thankful for having Spot Pet Insurance for my 2 dogs. Every time I have a claim they processed my claims in a few days. The customer service were very helpful and polite. I cant complain, I am happy and satisfied. More power to Spot.
Response from Spot Pet InsuranceAug 13, 2025
Hi Luz, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
Joe and Silvia C.
Our claims were handled promptly, accurately and efficiently. No problems.
Response from Spot Pet InsuranceAug 13, 2025
Hi Joe and Silvia, thanks for choosing Spot to protect your furry family! 🐾
Elaine S.
quick service
Response from Spot Pet InsuranceAug 13, 2025
Hi Elaine, thanks for choosing Spot to protect your furry family! 🐾
DONNA
This was my first time putting a claim through ~ was easy to navigate on the app . Had a full response within the week! Thank you
Response from Spot Pet InsuranceAug 13, 2025
Hi Donna! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾