Spot Pet InsuranceReviews of spotpet.com

Outstanding pet insurance overall.

I was so pleased with the results of my recent claim for veterinary services for my rescue, Khloe. Your response was prompt and thorough. She and I are thrilled.......and she's feeling so much better.

Horrible customer service. You weren't able to get my pets vet records themselves even though it says you can do that. But whatever ok fine, I call my vet and have him send everything over. Then I get another email from you saying that the records aren't complete and you need more. I call my vet again and have him resend everything and also cc me in the email. Everything is there. I reply to you, "that's everything, we literally don't have more records." no reply for a week. My partner calls you and the person we spoke to insists on needing more records. There. Aren't. Any. I finally get another email back from you too, saying again that you need more records?!??!! I'm like how many godforsaken times do I need to tell you there literally are not more records!! Finally it seems like you bufoons get it, and start processing the claim. Miserable and stressful experience and a waste of my time and money.

This was my first time using the claims center and i was impressed with the ease of doing so as well as the quick response and claim completion. I'm happy i chose Spot Pet.

Quick resolutions. Never a problem with getting the claim processed and the money.

There are many pet insurance companies to choose from. I chose SPOT because my daughter recommended them. My 2 yr old cat was hit by a car and had to have orthopedic surgery. SPOT handled our claim immediately..there was excellent and clear communication and responses to emails were immediate. Our claim was processed quickly and we received reimbursement in about a week. I'm glad my daughter recommended this wonderful company..and now I am as well! Thank you SPOT!!!

Awesome and easy to work with! So glad I had this for my dog after he experienced a vet visit and a hospital visit!

My experience submiting a claim was flawless and quick.