Spot Pet InsuranceReviews of spotpet.com

The convenience of the app and its simple user interface makes for an overall pleasant claims submission process; with prices that aren't exorbitant so one can see where there is value. The only reason I must take off one star is because of a claims issue where the individual looking over my claim used a very broad strokes approach when reviewing my claim which required me to have to write a letter and petition to have it reviewed once more. The issue was the broad strokes approach used didn't even bother to use any discernment to distinguish between one diagnosis and another and simply lumped it all together as one medical issue. Them having conflated two separate issues as one, I could have ended up paying everything out of pocket. Even having explained to a representative on the phone the response was less than pleasant or acceptable. Having to make the case for myself when they had all the medical records was indeed frustrating and a reminder that you should pay attention and keep notes of your veterinary visits and any past emergencies or medical conditions. While its a great thing to be insured in case of emergencies, one can soon be disillusioned by the reality of how insurance companies can and often operate. On that one occasion where the experience was less than stellar, I could not help but lose a bit of that confident feeling that they are here for your pet's well-being. Overall however things have usually gone on without much issue and as simple as a few clicks.

Submitting a claim was easy and straightforward. Processed and I had an answer in no time. It was approved and I’m receiving a refund. Medical care for our fur babies is costly and it’s great to have some support with the cost.

It was very easy to upload my vet bill and file a claim. It was processed and paid in under twenty four hours. My reimbursement was in my bank account in two days.

It's very simple to use

The whole process submitting the insurance claim was a breeze. Thanks for making it easier for us.

My questions were answered. Paid quickly when my Babygirl got ill

After two years with Spot, I can say without reservation that I made the right choice. Submitting claims online is easy and they pay benefits within days. I'm now a big fan, and I tell everyone who asks me about Spot pet insurance. Before signing up with Spot, I spent days investigating every pet insurance provider. Comparing coverage, cost, and customer reviews, Spot seemed the best choice for our new Shih-Tzu puppy even though some customers reported a bad experience. I've found that the "secret" to a great experience is to read the terms and conditions, and then comply with the requirements. If you do your part (like providing complete veterinary records) then they will do theirs. In summary, I've come to realize that having great pet insurance is just as important for our puppy's health as having a great Vet. For our little Ramona, Spot has been a great partner.

Easy quick refunds when eligible:)