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Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

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Insurance
Spot Pet Insurance

Spot Pet InsuranceReviews of spotpet.com

4.611,960 reviews
Insurance
100 Biscayne Blvd, Suite 400, Miami, Florida

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Spot Pet Insurance4.6

Reviews11,960 About Contact

Overall score

4.6 out of 5

Excellent

Average of 11,960 reviews

Distribution

5★85%
4★6%
3★2%
2★2%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 905-1595
spotpet.com
100 Biscayne Blvd, Suite 400Miami, FL 33132

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About Spot Pet Insurance

America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.

Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: spotpet.com
Website: spotpet.com
Category: Insurance
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

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Shirley L.
Nov 7, 2025
Great customer service
Great customer service. Fast and efficient service.
Response from Spot Pet InsuranceNov 10, 2025
We love hearing this, thank you for sharing, Shirley! Wishing you and your fur family good health.
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Michele M.
Nov 7, 2025
Great experience using Spot Pet…
Great experience using Spot Pet Insurance. We recently filed a claim for my pet's knee surgery, and the claim was complete and paid within 2 weeks!
Response from Spot Pet InsuranceNov 10, 2025
Hi Michele! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Report
Luis B.
Nov 7, 2025
About to cancel
About to cancel. Exempted items, plus Deductions and a 90 percent of remained sounded tough. But after constant price increases over the years (7 years) payment comes out to right under $100/month, and on a first bill of 1300 I only got reimbursed for $800. Math doesnt add up
Response from Spot Pet InsuranceNov 13, 2025
Hi Luis – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.
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Sofia
Nov 7, 2025
Fast claims review and very simple and…
Fast claims review and very simple and reliable submission process.
Response from Spot Pet InsuranceNov 10, 2025
We’re delighted to hear about your positive experience with our pet insurance, Sofia! Thanks for choosing Spot to protect your furry family.🐾
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Maryann
Nov 7, 2025
Pet insurance is worth it!
Pet insurance is worth it because it has been helping me with my budget. I know Toffee the small dog needs his own pet insurance in his life.
Response from Spot Pet InsuranceNov 7, 2025
We’re delighted to hear about your positive experience with our pet insurance, Maryann! Thanks for choosing Spot to protect your furry family.🐾
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Jeffrey B.
Nov 7, 2025
I was A Skeptic about pet Insurance.
When I signed up for SPOT Insurance, I was skeptical about pet insurance. I finally decided to at least try it to avoid any catastrophic emergency coverage at an ER. The basic trips to the Vet are doable, but emergencies can really be expensive. Anyway, I didn't use my insurance UNTIL one of my cats had an emergency. The Claim process was easy and the reimbursement was excellent. Everyone should be covered and SPOT was Great!!!
Response from Spot Pet InsuranceNov 7, 2025
Hi Jeffrey, thank you for taking the time to share your positive experience with us! We're dedicated to offering reliable pet insurance, and we're glad to see it's making a difference. Your support keeps us motivated! 🐾
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Viv
Nov 7, 2025
Thank you Spot
My dog became severely ill, was hospitalized, and did not get better. We unfortunately had to put her down to ease her pain and it was the hardest thing we ever had to do. To deal with that and the financial burden at the same time would’ve been a nightmare, but thankfully we had Spot insurance. I filed a claim and it was approved in 9 days, no questions, no issues. It was a huge relief for my family and I, and it truly allowed us to mourn without worrying about finances. We are extremely grateful.
Response from Spot Pet InsuranceNov 7, 2025
Hi Viv, we're incredibly sorry for the loss of your pet. Losing a pet is never easy, and our hearts go out to you during this difficult time. We're grateful that we could support you when it mattered most. Thank you for being part of the Spot family ❤️🐾
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Wayne T.
Nov 7, 2025
Customer service telephone operators…
Customer service telephone operators were knowledgeable and courteous. They answered all of my questions. I submitted my vet bill and it was processed accurately and timely. Their payment was loaded directly into my checking account . The entire process was excellent.
Response from Spot Pet InsuranceNov 7, 2025
Hi Wayne! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Report

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