Spot Pet InsuranceReviews of spotpet.com

was very easy to make a claim. Customer service was very helpful

First claim: immediate response with a check. Second claim: nada. Impressed then disappointed. Have been sending statements but no action from Spot, ( except the insurance premiums are paid - by me!

As a household with multiple pets, having Spot insurance has been invaluable in being able to provide the care our furry companions deserve. The variety of coverage options allowed us to tailor multiple plans that are just right for us. It pays to take the time to explore all the different coverage options. We really like that Spot includes coverage for some regular preventative care treatments. When it comes to submitting claims, the process is straightforward and fast, we found it best to convert documents to .PDF when we upload them. We were pleasantly surprised by how quickly we received our reimbursement. Also, any questions we had were addressed promptly and thoroughly, providing us with peace of mind and confidence in Spot.

My claims were handled fast and efficiently.

My sweet cat passed on New Years from a fungal infection the vets didn’t catch. I took her to the ER multiple times, to her regular vet, and to a specialist. It took me 2.5 months before I could even look at her vet bills and submit for reimbursement. When I finally did, Spot processed my claims quickly and hassle-free. They cancelled my policy effective 1/2/26 without me having to do that too. I also got a nice email and even a phone call with condolences. It may not seem like a big deal, but it felt like a nice gesture. 10/10 recommend.

I had Trupanion for my first cat. It did its job, and was a lifesaver for when we had 10k of treatments for cancer. However, second cat's cancer treatment came when I was financially less stable and had to change over to Spot. I had my reservations considering the price that seemed too good to be true and the fear from straying from the more well-known companies. Turns out, they are just as good, just as helpful (if not more to make up for any difficulties that come from issuing claims). Death and sickness are always terrible things, and one comes to cherish the gentleness of convenience - if only to have more memories of my pets rather than the bureaucracy of surviving them.

I had to submit a claim for my dogs surgery to remove a tumor. I submitted the claim and at first it was incomplete, and I was notified of what I needed to submit. I called to get clarification and the person at spot was very helpful andprofessional. My claim was approved in a timely manner so far, very pleased with the whole process.

I could not be happier with Spot insurance. This is the first time we purchased pet insurance and we opted for the Gold plan and $500 deductible. Our 2 1/2 year old cat lost a large amount of weight and after a thorough workup, we had a diagnosis and plan for treatment. The meds alone were $600 for 6 weeks. We opted for aggressive care based on the age of the cat and hoping insurance would respond appropriately. I could not be happier! I started the claim the day my cat was discharged, we were waiting on two lab results before the vet released medical records. Within a day of getting the vet records,SPOT sent a claim notice paying 80% of the bill minus deductible and items such as postage there are not covered. I am amazed at their response!! This is better than my own health insurance and this is from a nurse's perspective. Thank you SPOT!!!! My cat is slowly improving and such a special little fellow to me.