Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
11,960 approved reviews, newest moderated first
Kevin K.
I am glad I have Spot pet insurance. When I submitted a claim they handled it quick and efficiently no questions asked.
Response from Spot Pet InsuranceMar 19, 2026
Hi Kevin, We’re so glad you had a positive experience and got your pet the help that they needed! Wishing you happy wags!❤️🐾
Nancy B.
I am always disappointed by the amount Spot pays versus the amount my vet charges which is consistent with the rest of my area vets. This seems to me to be partial coverage. Nothing close to 80% for example. And it doesn't seem to matter whether we are talking about shots or wellness exam or an illness exam. I am reconsidering using Spot moving forward because what I pay for it does not seem to be a good value relative to what they are covering.
Response from Spot Pet InsuranceMar 20, 2026
Hi Nancy, we are sorry to hear you are not happy with your coverage. For specific concerns regarding your claim please call our customer service team at at 1-800-905-1595 or email us at [email protected] so we can best assist
Jesse O.
After speaking with Trish I was put at ease and was given instructions on how to fill our claim and what to send receipts and where to send them. I received text that our claim had been received and we should be hearing from SPOT soon. We are so happy with SPOT. Thank you.
Response from Spot Pet InsuranceMar 19, 2026
We’re delighted to hear about your positive experience with our pet insurance, Jesse! Thanks for choosing Spot to protect your furry family.🐾
Rob
If I could rate zero stars I would. Every claim I submitted was denied, they work to find anything in your pets history they can claim as pre existing. I submitted a claim in January shortly after my dog was diagnosed with Cushings disease and they said it was pre-existing even though the diagnosis was made that month. I've since cancelled my policy with them.
Response from Spot Pet InsuranceMar 20, 2026
Hi Rob, thank you for sharing your experience. We hear your frustration with how your pet’s medical history was interpreted and we never want a pet parent to feel dismissed or unsupported during such a difficult time. Please know that all claim decisions are based on your pet’s medical records and the signs or symptoms documented by your veterinarian, including during our 14-day waiting period. Much like other providers, our plans don’t cover conditions showing signs before your coverage starts, as documented by your vet. That said, we understand how important it is that everything is clear and accurate. Our team would be more than happy to review your concerns and clarify any part of the decision or records that may not align with your understanding. You can call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
Jacque
Great pet insurance and so easy to manuver thru. My advice is to get the coverage of all three because you don’t know what your pet may need. The only regret I have was not getting my puppy full coverage. They are great at paying the claims pretty quickly. Within a week.
Response from Spot Pet InsuranceMar 19, 2026
Hi Jacque! We're delighted to provide you with the peace of mind that comes from knowing your pet's health is in good hands (and paws). If you ever have any questions or need assistance, we're here to support you. 🐾
Leonard Di R.
Excellent coverage, however price increased was unexpected last coverage period compared to previous coverage with virtually no explanation
Response from Spot Pet InsuranceMar 19, 2026
Hi Leonard – We do our best to keep our plans as affordable as possible while still being able to support customers in seeking the best vet care. Rate increases account for increased pet age, advancements in vet technology and rising treatment costs, the general cost of care in your area, and several other factors. All premiums are based on rates filed with your state’s Department of Insurance, and we work to keep our premiums competitive. Please call us if you would like more information or options for your pet’s specific premium: 1-800-905-1595.
Liz
The process for a reimbursement isn’t too long!
Response from Spot Pet InsuranceMar 19, 2026
Hi Liz, we’re so glad you had a positive experience! Wishing you and your fur family good health.
Soltic I.
I uploaded the documents and they did the paperwork and then I got paid.
Response from Spot Pet InsuranceMar 19, 2026
Thanks for being part of the Spot family! 🐾