Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance Reviews | Read Customer Reviews of spotpet.com

Spot Pet Insurance reviews

11,960 approved reviews, newest moderated first

Cheryl C.
Jun 14, 2026
I purchased the full plan when we got…
I purchased the full plan when we got our puppy in January. I did this as our last pup that passed away after 16 years had incidents that really racked up her vet bills! Followed Spots suggestions of waiting 2 weeks for her insurance to establish before seeing the vet. Forward to her teeth extraction for puppy teeth and fracture teeth. I phoned Spot and spoke with the insurance processor to check on coverage for baby teeth extraction. I was clearly told YES, Spot covered this. The vet also found fractured teeth which was making her sick. Now I did not receive an email. I just found on my phone app with Spot, that the claim is denied! How can this be??? I’m reporting this to Better Business Beuro and California Insurance claims. I’m also going to visit every vet within my area to show this to perspective patrons looking for pet insurance for their pets!
Response from Spot Pet InsuranceJun 15, 2026
Hi Cheryl, we’re very sorry to hear this was your experience. We have sent this over to our team and they will reach out directly to address your concerns.
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Jane L S.
Jun 14, 2026
Excellent service
Excellent service
Response from Spot Pet InsuranceJun 15, 2026
We love hearing this, thank you for sharing, Jane! Wishing you and your fur family good health.
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John
Jun 14, 2026
So far so good.
So far so good.
Response from Spot Pet InsuranceJun 15, 2026
Hi John, thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
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Lady S.
Jun 14, 2026
It was really good I just they were a…
It was really good I just they were a bit more in touch with me.
Response from Spot Pet InsuranceJun 15, 2026
Thank you for taking the time to leave us a review! We appreciate your feedback and are committed to providing the best possible experience. Please reach out to us if you have any questions 🐾
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Nathaniel F.
Jun 14, 2026
Annual Limit absolutely killed me and…
Annual Limit absolutely killed me and my family when we needed the help most.
Response from Spot Pet InsuranceJun 15, 2026
Hi Nathaniel, we’re very sorry to hear this was your experience. If you want to provide additional feedback or get more details about your claim, please do reach out: 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)
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Maribel R.
Jun 13, 2026
The claim was easy
The claim was easy. I was expecting a bit if a hassle because of the claim amount but there wasn't one. I made sure to submit all the required documents up front when initiating the claim and in two weeks my claim was processed and approved without a problem.
Response from Spot Pet InsuranceJun 15, 2026
Hi Maribel, we're so glad to hear your claim process was smooth and hassle-free! We always aim for efficiency, and it's wonderful to know we met your expectations. Thank you for your positive feedback!
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Giovanni F.
Jun 13, 2026
Quick and reliable
Quick and reliable
Response from Spot Pet InsuranceJun 15, 2026
Hi Giovanni, we’re so glad you had a positive experience! Wishing you and your fur family good health.
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Tresa T.
Jun 13, 2026
Great service
Great service. Fast. Excellent refunds
Response from Spot Pet InsuranceJun 15, 2026
Hi Tresa, we’re grateful for your positive feedback! Our pet insurance is designed for reliability, and you can count on us for comprehensive coverage and unmatched support.
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