Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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11,960 approved reviews, newest moderated first
David B.
I have had spot for quite a while but never filed a claim. My cat had a problem and had to have follow up tests to determine any issues. I was pleasantly surprised to find that spot covered everything to the extent of my insurance
Response from Spot Pet InsuranceJun 23, 2026
Hi David, we're glad to hear we could help when your cat needed care. We appreciate you sharing your positive experience with us.
Rachel Q.
This was fast and efficient
Response from Spot Pet InsuranceJun 23, 2026
Hi Rachel, we're so glad to hear your claim process was quick and easy! Thank you for sharing your positive experience with us.
Lisa J.
Everyone was very helpful navigating me thru the claims process. Claims were paid very quickly and accurate . ❤️😊
Response from Spot Pet InsuranceJun 23, 2026
Hi Lisa, we're so glad we could help with your claims! Thanks for sharing your positive experience.
Howard B.
Excellent communication, timely processing of claim, empathy, knowledgeable
Response from Spot Pet InsuranceJun 23, 2026
Hi Howard, we're so glad you had a positive experience! Wishing your fur family good health.
Mallory G.
Love them. Claims are quick!
Response from Spot Pet InsuranceJun 23, 2026
Hi Mallory, we appreciate your kind words about our quick claims process.
Barbara C.
1) We had such a hard time adjusting our billing information after our bank account was hacked. What should have been a relatively easy fix resulted in an unexpected amount of money being drawn out. I’m sure that occurred because your customer service reps do not speak very good English, sorry to say. 2) One if our claims has been tied up for an excessive amount of time because more information was needed even after sending an itemized receipt. There was a note stating our vet’s office had been contacted and yet the claim sat for weeks in the same status until my husband called and insisted the vet be called for clarification while he waited on the line.
Response from Spot Pet InsuranceJun 26, 2026
Hi Barbara, we’re very sorry to hear this was your experience. We have sent this over to our team and they will reach out directly to address your concerns.
Cesar B.
They helped me a lot, thank you so much
Response from Spot Pet InsuranceJun 23, 2026
Hi Cesar, we are so glad we could help you! Thank you for your kind words. We appreciate your feedback.
Robert G.
Quick re-imbursement
Response from Spot Pet InsuranceJun 23, 2026
We’re delighted to hear about your positive experience with our pet insurance, Robert! Thanks for choosing Spot to protect your furry family.🐾