Sportsman's GuideReviews of sportsmansguide.com

You put together a good size order and go to check out and their credit card link to pay won't work. Has happened to me multiple times over months. Garbage organization. They have lost over $500 in desired purchases from just me.

They had painters pants on sale for $15 so I went and bought three of them but no matter what I did they kept putting their membership into my car I would remove it and then it would just show up at checkout. So I went ahead and just made the purchase so I could get the pants and immediately called them to refund the membership. They said sure no problem over from the membership but you don't get the discount which was like a dollar off of each one. And then when the package arrives there's only two pairs of pants and not three. And so I call them and the girl on the phone told me that I received the discount for having the membership and so that I don't I only got part of my membership refunded and a pair of the pants refunded and now my new Total is $52 for two $15 items . And no matter how many times I repeated to her that $215 items doesn't cost $52 she insisted that they were right and going to charge me anyway. So I thought I was getting pants on sale for $50 a pair but just ended up wasting hours of my time on the phone and buying them at the regular price $25 a pair. This scam is typically referred to as bait and switch. It's an absolute scam. And it's not about the money it's about the principal and you wasted hours of my time being dishonest and greedy.

I order a set of 4 trail cameras "thru" Amazon, but "from" this company. They sent the wrong (cheaper) cameras. I contacted them first by email (to no avail) and later by phone. Customer service person said they would send out the correct mdse immediately and include a shipping label for me to return wrong mdse. That was fine, just what I hoped would happen. The next day I got a call from their customer service department saying that the product originally ordered was unavailable and my choices were to keep what they had (incorrectly) sent, or return it. I said I would return it, but asked that they credit my Visa card immediately, after all I had paid them in advance trusting they would fill the order correctly, they should trust me to return the incorrect items. They of course refused saying "they can only issue credit after receiving the mdse from me". I have purchased MANY things thru Amazon successfully. But now my advice is, when you buy (especially something expensive) from Amazon, look at who will supply the item and check their reviews. And avoid this company like the plague.

I ordered a 10 foot platform stand. They shiped me half a stand. After weeks of arguing with them they shioed a new one. Two weeks later I received it. NOW I SHIPED THE HALF STAND BACK ON 9 15 25 . TODAY 9 26 25 THEY ILLEGALY CHARGED MY CARD ANOTHER 500 DOLLARS. I contacted discover to dispute the charge. We also contacted the attorney general to file an unauthorized credit card charge. This company needs its business license taken away. Iam not a poor man . I dont mind spending the money to make sure this happens.

I should have looked at these horrible reviews before I tried ordering from them. Placed an order on July 15, 2025 for a Tenpoint crossbow. Was told that out of stock would be back in on August 8. August 8 came and went. reached out to them and was told September 11. That date came and went. Reached out to them every other day since then with same old response. I finally got nasty with CS and asked them why it takes 10 weeks and still no order delivered. Was told today that crossbow wouldn't ship until October 28. Season starts October 1 so I am really pissed. Contacted Tenpoint directly via email and a response an hour later told me to go to Amazon to order the bow through them. I did and should have it before October 9. Sportsman's Guide is probably the worst online company I have dealt with in a long time. Stay away from them

Warning! Do not order from them. Last year I ordered a new jacket, and they sent a heavily worn filthy one. This year they did not even bother to ship anything for nearly a month. They come up with different excuses every time I speak with their reps. More, they keep trying to charge my Paypal for the same item they did not ship. 3 times so far. Scammers. Update: After more than a month of not shipping the item and trying to charge for the same transaction 4 times, I asked Paypal to investigate the issue. Paypal eventually issued a refund . Then, this so-called company decided to ship the item. Now they keep calling and sending threatening correspondence, demanding to reverse the refund. Avoid this company at all cost.

So… We start this off with me stating… I ordered something From Sportsman’s Guide as a test. You see, I am in the position in which I have a lot of people’s ear when it comes to recommendations as far as outdoor gear, surplus, tactical gear, Ect. I bought what was advertised as a UK Municipal Police vest. I had a picture of the item on the page as a representation of what to expect. In the description there was a list of things the vest has… Like Pouches, vented padding, heavy duty zipper, and that kind of thing. Also in that description was “Styles vary, no choice” I read that statement in the laundry list of what to expect as far as a vest goes as, “This may not have the British checkering or reflective badging or may have the walkie talkie hooks removed… or something like that. HOWEVER, What I received was a very beat up solid front, no zipper or pouch, ballistic plate carrier. Contacted the company, was basically told that because the ad stated “styles may vary, no choice” it meant I got what I got and they could send me a new one but it may be the same. Roll the dice kind of thing. I explained that the list of things negates a completely different vest that has literally nothing resembling what was advertised… besides it was a vest. The customer service person listened to me and said that they will contact the buyer because that is in fact not correct. I waited 3 weeks. I finally contacted them again and was told the same thing. “Styles may vary” crap. Basically the company lied, misrepresented an item, then told me tough. All the while they are still advertising the vest in the same manor. So… styles may vary means I can go into a car dealership, order a new Jeep, and get a motorcycle delivered… because they’re both vehicles right? I will not be giving my recommendation for this company, and I would advise anyone debating making a purchase to run, not walk, run away to a better more reputable company that doesn’t lie, cheat and mislead the public.

I spent over $550. Never got the order!!!!!