Sportsman's GuideReviews of sportsmansguide.com

This company really sucks at sales, delivery, and shipping. I placed an order almost three weeks ago, they said shipped when they really just created a label which made it looks shipped. I am still waiting on my PAID order for the past 8 days of FEDEX riding around with the package. I have complained to Sportsman Guide and they refused to respond or refund. This company is awful and I would never, never, order from them again. I would pay a higher price from someone else.

Like others everyone is struggling with COvId19. But don’t tell people they can still order and deceive them into thinking the item will ship without issues. I ordered an item 4/30 and it was I stock. Still hasn’t shipped. I didn’t receive any indication that orders are being processed first come first serve until I reach out to them find why my item hasn’t shipped. I get a generic response back. I reply back and get an auto response that my email will be answered in 3 days. Message at top of web site says call center is closed so you can’t call them. Very deceiving and fraudulent business. They are are saying you can order still on the website but don’t tell you the rest of the story and that in my opinion isn’t how you keep customers. “Hey sure we sell it and you can get it online still...but we won’t ship it, again I’ll keep your money, and will just tell you it’s first come first serve”. Well just like their first come first serve attitude, I’m a one time customer that will never order for them again. The money I saved buying from them isn’t worth not having the item I needed and dealing with terrible business practice. Should be investigated in my opinion based on all the other reviews. I can’t even get my money back because I can’t return an item that wasn’t shipped yet. Go elsewhere and spend the extra $10-15; I’m sure there are plenty of other business that can and do actually provide good service even during these times. In fact, this is the time for retailers to step it up and highlight online sales and service. Not at this company. At the very least they’re should have put a HUGE announcement on their web site being honest with customers. They’ll happily take your money and you’ll never see the item. Bye Sportmans Guide. Won’t EVER buy from you or recommend you again.

I understand that during the pandemic things can get a little hectic, but this level of incompetence is over the top. Highly disorganized with poor communication. Do your shopping somewhere else.

Terrible experience. Ordered 2 items,they said they shipped but I then saw on that ticket it said only one item shipped-received nothing. I had enough of the lies to me and made protest to Pay Pal . Sportsman’s Guide then sent fraudulant tracking information to PayPal stating I received Items. Not only are they dishonest with public they will continue the fraud and deception with others in order to cover themselves...seems to be the norm. Got nowhere with email....just more lies n the one response. DO NOT PURCHASE ANYTHING THESE PEOPLE WILL TAKE YOUR MONEY AND SEND NOTHING!

Purchased this ammo over a month ago and still haven’t received it. I understand the shortage but I have purchased the same ammo as well as other ammo for a less price and have received two shipments. Then at checkout I was asked to join a membership was ironic (which I’m glad I didn’t) because I don’t see the befit of paying a subscription for a longer wait time. A little ridicules if you ask me. As far as the price I found it cheaper and at comparable prices other places. As far as Wolf ammo I’ve shot it before and it’s been good. Concerning this ammo, it’s condition or how it is shipped I can’t say because I’m still waiting. I’ll probably go somewhere to purchase ammo in the future. Update: After sending them this feedback they sent it back to me saying it didn’t meet their criteria for a review. I can see why, I wouldn’t want a real review about my garbage service either.

Made a order for boots March 16 after several emails I received them April 21st. Now having them the bottom of the boot came apart after 3 days. I have been attempting to email for a solution and have not been contacted.

Bought rain bibs for hubby and it had a broken zipper. I had to send them back and pay for postage. Terrible place to buy anything!

I bought 4 boxes of 12 MRE's from sportsman's guide and after a long delay I did receive them BUT the breakdown of the meals was not what I would call assorted. Out of 48 meals 21 are Vegetarian Taco pasta, 15 are Elbow macaroni in tomato sauce. 9 are Beef patty grilled jalapeno. 3 Cheese Tortellini. I spent $180+ dollars for this.. All sportsman's guide customer service had to say is we don't take back food products and it says "assortment may be vary"