Sportsman's GuideReviews of sportsmansguide.com

I've ordered from this company twice back in March. It is now the end of May and I have failed to receive either package. Still have yet to here a response from customer service. Avoid using this company at all costs, the price discounts aren't significant.

I was happy with them till they cancel my order, for no reason, they said they emall me, but i don't remember seeing it. The last e-mail I got from them said the ammo would be shipped late, not a problem, If I had a problem then I would have cancel it then. They said if I still wanted the ammo I would have to order it again and then call in to get the same price that I ordered the first time. They are the one who cancel my order, they should be the ones to reorder it not me. Why would you make your customers jump thru hoops in order to get what you want. These people don't know how to treat customers. They have to be dumber than dirt.

Can I give ZERO stars instead of 1? In March I ordered ammo, and signed up to be a member in order to save $10. In April, my order was listed as backordered (I was supposed to have received it by then). I was sent an email asking if I wanted to wait until it was ready. I clicked the link and said YES. In May, I realized my trial membership was about to be a paid membership, and I still hadn't received a single thing from them. I canceled my trial membership, but did not cancel my order. Now, I see that sometime between then and now, my order was canceled. It's been three months, and all I've ever received from Sportsman's Guide is more SPAM than any other company. What a scam company. Pretty pathetic...

The backorder has been pushed out 5 months now. No explanation no concern no response from Customer Service. Wish there was a zero star option.

Submitted a question on a product and verified its submission. Received an email it was posted and waited for a reply. Several days later, returned to the product page and low and behold no question (it was on 62gr 5.56 ammo - wanted to know if it was in fact M855, SS109 or lead core). I again posted the question, went through the verification process and was emailed that the question was live; but it wasn't. Third times the charm? posted again, same rigamaroll and no dice. So I did the research myself and posted a review, noting the ammo was NOT steel core. Within a day the review was removed. This company actively tries to mislead people into buying something they are not. Extremely shady business practices bordering on theft by mis-represenation. The state attorney general's office should be notified of their business practices.

This company does not even deserve one star. I ordered 2 ammo cans from them based on the picture they showed. The pictured showed a pristine looking ammo can with the markings I wanted on it. What I got were 2 ammo cans with no markings, faded paint, rust, dents, dirty, and smelled like dog pooh! No kidding! These cans smelled like they were used to collect dog doo! Of course I contacted them about it and here was their reply: "Thank you for your response. If we can be of further assistance, please feel free to contact us. Enjoy the Outdoors! Sportsman’s Guide Customer Experience Team" Wasn't that nice of them! When I asked for them to be replace, I got no answer at all. I'm going to post in other places where I can show pictures. Don't buy from this rip-off company. You never know what you're really going to get and they stand by nothing.

Horrible company that steals your money and gives you a broken product. They shipped a broken product and refuses to refund product or send shipping labels or people to pack. DO NOT BUY FROM THEM! They will rip you off

Do not order online from this company. This is the first time I have ever left a review like this. Their website and shipping date information is completely misleading and the customer support is non-existent. If you search the internet, you will find countless other people with the same complaint. I ordered an item on May 14 because the website said it would be delivered by May 21. By May 18, there was no shipment created, so I contacted customer support who told me that the item was "lost in the warehouse" and the order was "cancelled," but now "found" and that they "hope" it would be shipped by the following day (customer support rep did not sound optimistic). The new delivery date is 1 week late scheduled now for May 27. But on on the website, the same item says it can be delivered by May 20. Phone customer support call times are 60 minutes plus and the callback feature does not work. This company's online business processes are horribly mismanaged.