Nathan
Thieves and liars
I ordered a pistol frame July 1st I cancelled July 21st and have yet to get my refund it is SEPTEMBER 4th this company are thieves and liars!!
Sportsman's Guide Official Web Site - sells top-quality Discount Hunting Boots, Discount Ammunition, Discount Ammo, Discount Hunting Gear, Gifts, and more at low prices.
Sportsman's Guide (sportsmansguide.com) has 691 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 512 reviews with 1 star · Clear filters
Nathan
I ordered a pistol frame July 1st I cancelled July 21st and have yet to get my refund it is SEPTEMBER 4th this company are thieves and liars!!
D H.
If I could give a quarter star I would! I ordered a special chair for a family camping trip and was promised it would be here the day before we left because they charged a ridiculous 2 day Fed Ex fee that I paid. I never got my chair until the day we got BACK from camping and when I emailed customer service TWICE, I never got a response so apparently they’re thieves and liars!!! This is the second time I gave them a chance to do the right thing and the second time I got burned! Disgusting company without ethics!
Jake S.
I purchased a ladder stand August 18th. Was supposed to receive it within 7 business days. It's September 2nd, and the item still hasn't even been shipped. Shipping status says shipping label created, and that's it. Emailed customer service to see what the holdup was, and never received a response. Called customer service, and a recording said they are not taking any phone calls. I opened a dispute on PayPal to get my money back. Terrible experience. I don't see how this company is staying afloat, or is going to stay afloat much longer with this awful service. I won't be buying from them again...
Bill S.
I made an order and somehow they snuck in the free 30 day subscription and then auto renew for $60 after the 30 day free trial.. I cant find any way to cancel that auto renew and I have emailed them 3 separate times about it and not 1 response. So I called them and there customer service says due to high call volume yada yada and hangs up.. cant even leave a messege so now I have no way of cancelling this and they are going to charge me . I will never order from them again and I strongly, very strongly suggest you dont either !!!
William M.
Absolute worst customer service! Do NOT give this company any credit card information as your cars will be used without authorization. The customer service phone is not answered and emails are ignored!!! Poorly managed business
JACQUELINE F.
Purchased a rifle from this company. Big mistake . they lied to the ffl dealer and me. Do NOT DO ANY BUSINESS WITH THEM YOU WILL REGREAT IT.. STILL DO NOT HAVE RIFLE THEY SAY IS IN STOCK.
Michael R.
Pretty much the same as other reviews. Lack of service line deception. They offer a product online then when you check on it it’s not gonna be to you for months. No customer service that ever calls back or responds. This company should be Removed as a retailer
Jeff B.
Wish I had read these reviews before placing an order. Ordered 2 weeks ago. Order in stock, order not even processed. Emailed twice and was told they would get back to me in 32 hours. Didn’t happen. Called and received a message that due to the influx of calls, they weren’t taking phone calls. Awful customer service and terrible company. Canceling my order!!!!