Sportsman's GuideReviews of sportsmansguide.com

I would suggest going to your local crack dealer for better product and service. I ordered ammo back in August and it was suppose to ship in October now its pushed back for January

Ordered an e-card for my friends birthday a month ago, and they still will not send my e-card for $100 via email. They give me a phone number that gets automatically hangs up on you. I have asked for a refund now for days. I have tried calling over 20 times and have sent over 20 emails. DO NOT PURCHASE FROM THIS COMPANY!!!!!! They will not give me my ecard or give me a refund.

I ordered a firearm 6 months ago and since have not received any response to my many attempts to reach out about the status of my NEVER ENDING backorder. The estimated shipping date has been pushed back 11 times now solidifying that they (unlike most businesses in 2020) don't care at all about their customer experience... just about getting paid and never doing anything in return. If I could give a no star rating I would. Based on other reviews I know better than to try and cancel the order or seek a refund. Big mistake on my part ordering from SPORTSMANS GUIDE.

If i could give a minus rating i would absolutely bloody shocking please walk away don't waste your time.

This business is going to go out of business. The customer service rep hung up on me after I demanded that my money be refunded for a cancelled order, which they decided to ship 6 weeks later. Now I have to wait for delivery, print a label, if they ever send it, and schedule a pick up with FedEx. A total nuisance! Never again!

I ordered 12 Sportsman's Guide brand arrows, which could be ordered in lots of six or 12. It came in 2 six-packs. Half of the arrows were defective - their inserts would not allow field tips or broadheads to be screwed in. I returned one six-pack and asked that it be exchanged for non-defective arrows. Instead, I received a credit for about half the order. I emailed customer service saying that I wanted the defective arrows replaced, not credited. The reply told me to re-order, and that the shipping fee would be waived. So I tried re-ordering, but was told by the rep that the charge would still be more than the amount I was credited. I emailed customer service two more times, explaining that if I couldn't get a full set of 12 working arrows for the original purchase price, I'd have to return the six-pack I kept, resulting in a greater loss for the Sportsman's Guide. The last email - sent 32 days ago - went unanswered. ALSO, I WROTE A "POOR" REVIEW, & AFTER BEING UP ON THE GUIDE'S SITE A FEW DAYS, IT WAS DELETED! THIS MEANS YOU CAN'T TRUST ITS REVIEWS.

The quality of their customer service has taken a nosedive in the past month. Orders are not being processed, without explanation, and customer service inquiries are ignored. Their promise to respond to customer inquiries within 32 hours is a sick joke. Generally, my past experience with them was positive, but no longer apparently!

Awful. Been waiting on a knife and bow hanger for over a month. I cant cancel my order because I cant contact them.. Never again