Sportsman's GuideReviews of sportsmansguide.com

I have been a loyal customer for several years. Prior to covid impacting the market, I made several purchases of ammo, and the company's website stated that product was on backorder and would be filled when restocked. Furthermore, I have a credit card that provides rewards towards orders. End result, the orders were never filled, and cancelled several months later without notice. In addition, the rewards I used on those orders were marked used, and it took seven emails and several months to credit the rewards for availability. When covid hit, I failed to have the inventory of ammo that I used to. Even though, I still have a membership I switched to Natchez and other vendors for supplying my sporting goods. If this mess ever clears, I will not have any loyalty to this vendor.

Ordered Ammo in July 2020 and it was on back order , price was around.42 cents a round, now almost a dollar or more , have been contacted at least 3 times saying ship date has changed, this last message says January 2021, it is now November 22, This is unethical and totally unacceptable, Three strikes and you’re out, no more orders for me with Sportsman’s Guide.

Phone number to customer service (A one man show by the way) 1-800-888-5222 I was greeted by Curt (a very Curt) representative. When I asked for a refund and confirmation number for my order that apparently never got shipped he told me to hold on (on hold) while he "released" my order. Something told me to check the reviews while I waited for what seemed forever. Trust your gutt and go with another legit company for purchases.

I should have looked at these reviews before placing my order. I simply ordered a package of men's boxer shorts. They arrived with no fly which made them completely useless and showed shoddy workmanship. Refunding was relatively quick and simple. However a full refund was not given. Not included were the sales tax and shipping costs I had to pay. My entire experience with this company has been a nightmare. This includes the mistaken expectation of receiving high quality merchandise, the inconvenience of having to go to the post office, countless emails, and the final insult of not receiving a full refund. BUYER BEWARE !!

Do not buy from this company! I thought I had found a gem with the discount prices and products offered. A few says after I received my order, my paypal was charged for a membership fee. I have tried for 6 weeks to contact the company by both email and telephone and they have failed to contact me back. I will never purchase anything from Sportsman Guide again.

Saved $40 on my order by becoming a member for $9.99. Then they canceled my order but still charged for the membership. So I paid $9.99 for nothing. What a scam! Do not recommend.

I wish I had read reviews before I placed my order. I had bought stuff from Sportsman Guide through the years but not recently. I ordered some ammo, which was supposed to be in stock, and after 4 days they were still verifying my address!!! I had bought ammo elsewhere (for less) and tried to call and cancel my order. They said due to extremely high call volume they could not take my call!!! They hoped I understood!!!!! What??!!! Worst customer service ever! I think Gary Olin would be sad to see what's become of his company!

I've been a member of theirs for years and have ordered a ton of stuff. In April I ordered 2k rounds of 9mm. It was on backorder, no problem, I knew it was and I was willing to wait. Couple weeks later I get an email saying it is delayed some more and asks if I still want it. Yes. Ship date comes and goes, nothing. I check the order status and it says it's been canceled because the manufacturer couldn't deliver by the promised date? I've emailed back and forth with them a dozen times and they are 0 help. First they tried to blame me for not responding to the backorder confirmation, which I did and they acknowledged. Then they keep telling me to replace my order and there is nothing else they can do. Well that would be all fine and good except they have no ammo available and now with everything going on it would cost me $900 more than when I ordered 6 months ago. I just want what I ordered. I'm sure they got the ammo in and just decided that they could make triple the profit on it so they screwed me over who's been waiting on it for half the year. I canceled everything with them and hope they go out of business. Their customer service is some if the worst I have ever experienced and their morals are worse than a liberals. I hope you get what you deserve.