Bryan
This is another story of terrible…
This is another story of terrible customer experience and lies. I ordered a crossbow from them and paid for overnight delivery to make the season opener a week later. The item wasn't even processed until two days later and when it was the tracking advised of 7-day delivery. I called to advise I paid for expedited overnight. Instead of correcting that, they credited me $10. I was then told they would take measures with FedEx and it would arrive in 3 business days. Here we are at the 7-day mark and I still don't have it. The season opener is tomorrow and I'll miss it with my son. In addition, the product is at a location less than an hour from me. FedEx will allow me to pickup but only if the shipper calls them to release it. Sportsman Guide refuses to make it right. Their solution was to buy it locally from someone else and return theirs. Garbage company clothed in lies. Stay away.



