Sportsman's GuideReviews of sportsmansguide.com

Placed an order for ammo back in July 2020. Order was suppose to arrive in August of 2020. SMG just kept pushing the delivery date out. Guess they never had any intensions of fulfilling this order as it is now Feb 2022 and they just cancelled the order without notice. I've been maintaining my membership with these clowns so they would not have a reason to cancel the order. Complete waste of time and money. DO NOT ORDER FROM THIS COMPANY! Save yourself the headache!

I placed an order for ammo in August 2020. Delivery has been pushed back multiple times and each time I followed the steps provided to keep my order active. And then yesterday, February 14, 2022, they sent me a email stating they are canceling my order due to ammo shortage. Today, February 15th, I visited the site to find the ammo I ordered back in stock at higher price. I have called customer service and they refused to honor their commitment. I will be making a complaint to the Better Business Bureau and encouraging every one else to do the same and to boycott the company!!

Company was selling ammo I verified it said it was in stock when I ordered. A month passed and got a notification it was backordered. I continued to wait on the backorder as I was getting a good price. 2 years of waiting on the backorder they told be they cancelled it. I did not request this and want the item I ordered at the price I ordered it at. Horrible company, I will never recommend them to anyone and actively steer people clear.

Absolute garbage customer service and business practices. I ordered an item through them (as a 3rd party seller) on Amazon and it was lost in transit. I contacted them and they said they would issue a refund and I would see it in my account in 2-3 days. After 7 days I still had not received my refund so I contacted them again and they told me they had issued a refund and if I didnt receive it I would have to contact Amazon as it is no longer their problem. I called Amazon customer service and was told that there was no record of the sportmans guide ever issuing a refund for my order. I eventually had to file a claim with Amazon to get my money back.

I’d give them -5 I pre-ordered ammo in July of 2020. I ordered 3 different items to arrive at 3 different times to spread out the payments. They did not ship them out as initially promised. I was ok and waited. Then when the prices went up they started canceling my orders. They could sell it for more than my pre-order price. They reinstated my order once and told me I had to respond to emails to keep my orders. I would search my email to make sure I didn’t miss their email and they cancelled my orders again. No notice and have ignored my email to them. Do not sign up for their club membership or order from them. They will dump you if prices go up and they can make more off someone else.

The worst business in the country that happens to sell firearms is sportsman's guide. They will not give you a tracking number and they charged you a $15 fee to buy a gun from them. Nobody else in the country does this. They won't give you proof your item is shipped. They're garbage on then highest level. I will be contacting people like Kentucky ballistics who is sponsored by sportsman's guide about this as well.

Don't use this company! they are keeping my refund or taking over a month. They do not respond to emails and the phone number they supplied doesn't work.

Absolutely the worst online shopping experience I've ever had. Paid $289 for a rooftop carrier that was supposed to be delivered in a week. It was NEVER DELIVERED. FedEx notes made it obvious the item was lost or left undelivered. (BTW it's 30 days since I purchased it and still isn't delivered.) I contacted customer service at Sportsmans Guide once by phone and over 7 times via email when the package was 3 weeks late. Their response? "Just wait" or "Severe weather delayed it" and "We can't do anything." After 3 weeks of begging for help I had to call my credit card company to dispute the transaction. It was $289 and I'm not rich, I can't just lose that kind of money.