Sportsman's GuideReviews of sportsmansguide.com

Don't waist your time or money. I was a faithful customer and purchased many items from guns, to crossbows etc. I mean thousands of dollars, had an issue with my debit card, notified them, and then they canceled my monthly pay. What???? I mean I was a faithful customer and one issue which was not my fault am I'm canceled? I was a business owner and if a great customer of mine went through the same issue, I'm working with that customer to keep them happy and for them to remain my customer. Never again will I deal with this company

Buyer’s Beware! This company is very unprofessional period. I don’t know if they have new owners or what. I will never buy anything from them again.

I have a payment subscription set up through PayPal to pay for my membership. Coincidentally that lets their store complete purchases without confirmation. A set of ear protection were on sale but you could only see the member price at checkout. So I put them in, went to check out and was it was a terrible deal, I then removed the item and ordered a bunch of different products instead. I get an email the next day that 2 orders shipped, they charged me nearly $200 for the ear protection and some weird truck step I wasn't even looking at. When I looked at my paypal, I saw it was billed through the automatic payment configuration. I contacted customer service and they told me I'd have to eat the $7 return fee to send them back if I wanted my money back. The items arrived and now the site says both items are non-returnable. I'm filing a chargeback because this is just insane.

1 order some boots from sportsman guide the frist pair 5/29/22 them 6/8/22 when i got them 6/12/22 the sole come off the boots i called them i needed a return lable for the boots and i not got one yet i order another pair to replace them 6/12/22 and now it 6/22/22 and no boots and called them they said they could not do nothing untill 6/24/22 i try to cancel they would not let me do so i try l leaving bad feed back on the other one they would not let me do so there boots are junk they need to put out of business they rip people off i will never do business with them again stay away from these RIP OFF

DO NOT do business with Sportsman’s Guide. The products they sell are often far from matching the descriptions and twice they have sent me the wrong items and refused to exchange them. When I tried to leave a negative review about my experience they declined to post it and said it did not conform to their “guidelines”. I guess their guidelines are that every review has to be positive or they will hide it. Pretty shady business practices and the BBB should look into this company. I only hope they get shut down soon because they practice criminal business practices.

I've had good luck in the past with Sportsman's but they pulled a bait and switch on me with ammunition. I had ordered a specific type of ammunition, when I reordered it, it defaulted to a different type. Of course when I got it I called them and they tried to make it good with a few dollar coupon. Now I've got $100 dollars worth of ammo I didn't want. Guess they needed to get rid of that ammo.

I ordered bulk ammo back in 2020 and they never honored the purchase. They kept delaying and delaying and eventually just canceled my orders. Terrible company. I had even purchased a membership to save and that turned out to be a huge waste of money.

Ever since BHG bought Sportsmans Guide it’s customer service has gone from good to horrible and they don’t mind lying to you. I used to by fire arms and ammo regularly but now you can no longer depend on what they sell to be as advertised. No longer can you speak to C/S only text and they could care less if issue is resolved. Bad Company, Beware.