tcm
Need to better organize the training course
Better if the trainer can be on time, and dont waste too much time on exercise as most of the content listed in the outline were not covered. Trainer should stay on zoom call when it's teaching hour, sometimes trainer was unresponsive for 30+ mins without a note.
Response from SPOCLEARN INCSep 26, 2024
Thank you for sharing your feedback with us. We truly value your input and apologize for any inconvenience caused during the training sessions. Upon reviewing the recordings, we found that the trainer had assigned assessments during the times when they were not actively interacting, which may have led to the unresponsiveness you mentioned. However, we understand the importance of maintaining consistent communication, and we'll work with the trainer to ensure they remain available for support throughout the teaching hours in future sessions. As for the course content and structure, it is designed in collaboration with your organization, and we will pass along your suggestions for better organization and time management. Your feedback is valuable, and we will strive to improve the training experience moving forward. Thank you again for bringing this to our attention!




