Splendid SpoonReviews of splendidspoon.com

They lost the package and did never notify me until I asked them. They simply sent email that they would refund me back for it. Horrible...

I put my food on hold for a month and 2 times they sent me food and charged my card. I asked for a refund and they just gave me a credit. I also referred 2 friends and used the promo code and was told that I would get $25 credit and I did not. I had to e mail them to explain and then when you contact them, it appears to go to a general mailbox and different people respond with different answers. Too bad because I do enjoy the food. No phone number to talk in person for customer service so it is a pain to write to them and wait 24 to 48 hours for them to get back to you. I probably will have to file a complaint wit my credit card to get my money back. I thought getting the food was going to make my life less complicated but it has made it more complicated.

I am not very happy because the window to cancel your order is absurd!!! By the time you receive your weeks order you basically already have to know if you want next weeks order or not. Customer service has been difficult and unhelpful. They sent orders to my house and charged me for them when I asked them not to. Food is ok. Smoothies are too sweet and don’t have enough fiber. Some dishes I like a lot, some less. I wish there was more solid food (not soups) low carb veggie dishes overall.

They deliver right to my door step via FedEx. I start my day with Wellness Shot with ginger & lemon. A quick & easy dose of nutrients! All their meals are plant-based, gluten-free, GMO-free, ready-to-eat smoothie & grains bowl~ make my life super easy & healthy now!! They use microwave safe containers. Just 2-4 minutes, a healthy meal is ready! Most important no dish washing needed~ yeah!!

Soups were delicious. Smoothies were OK. My biggest complaint is the price and lack of options. I loved the soups and would love to buy them a la carte however this is not an option. You are then forced to pay $100.00 which is rather pricey for 10 items, many of which I did not want. Again, I would actually be a loyal customer if you could purchase items separately.

I don't understand some of the other reviewers. This service is top notch. The food is delicious (especially the soups). I've had no issues skipping weeks, cancelling, or reactivating service. Customer service has always been very helpful.

The food was largely tasteless and the shakes had large chunks in them so I cancelled. But cancellation is really had. I received 2 boxes that I was charged for after cancellation. So I cancelled again and sent their customer service screenshots of my cancellation. But In their portal to contact customer service if you click the attachment you just attached to ensure it is the right screenshot you get a message that you are unauthorized to see your screenshot unless you login RK their zen desk application and when you go back you lose your message. It’s just a mess.

Really love these- great flavor and filling. I would love more options but other than that - no complaints.