Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.
Splendid Spoon (splendidspoon.com) has 163 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
splendidspoon.com
Website
splendidspoon.com
Category
Lunch & Catering
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Great healthy options
The food has been very good the whole time I have been a customer. I greatly enjoy how everything has improved over the years: the food has gotten even better, there are more choices, the website is much better, and the packaging is always of high quality.
Response from Splendid SpoonFeb 21, 2025
Thanks so much, Daniel! We are always trying to imrprove the Splendid experience and grateful for your support!
LB
lily B.
Delivery was late and food was leaking…
Delivery was late and food was leaking all over. Almost made me sick. Had to dispose of everything. Received refund....but horrible experience.
Response from Splendid SpoonFeb 21, 2025
Hey Lily - while I'm happy to see we were able to issue you a refund, I'm devasted that you had such a terrible experience! If you are willing to give us another shot, we'd love to send you a new box. Email us at [email protected] and we will try to make this right!
RP
Rebekah P.
Half of the order was missing and I am…
Half of the order was missing and I am waiting to get refunded for it.
Response from Splendid SpoonFeb 21, 2025
Wow, so sorry that we didn't respond in a timely manner this first time around. If you are still looking to get in touch with us please email [email protected] and use subject TRUSTPILOT. Our apologies again.
JB
Jennifer B.
Fewer items than expected
Hi,
I should be receiving 5 combo of soup, entree, noodle dishes and I only received 1 this time. Also, I am bad at remembering to make specific selections, but I got 4 of the dame smoothy with 1 other kind. Un cool!
Response from Splendid SpoonFeb 21, 2025
Wow, so sorry that we didn't respond in a timely manner this first time around. If you are still looking to get in touch with us, please email [email protected] and use subject TRUSTPILOT. Our apologies again.
CA
CATHERINE A O.
Their shakes are the bomb
Their shakes are the bomb. I have one everyday
Response from Splendid SpoonFeb 21, 2025
Love to hear it, Catherine. So happy to be part of your daily routine!
BR
brad
Negative stars due to poor order accuracy
Good lord, out of the 10+ food delivery services I have tried, this is by far the WORST regarding order accuracy. Even their customer service department, who started at first being accommodating, has now become incompetent as well. It's a shame because the smoothies, although expensive at $10 a pop, are really tasty and there is a decent variety. Long story short, I have had around 25 deliveries from them over a year and a half, and at least eight of them have had an issue. The issues range from items missing from my order (this happened 4 times), items being opened and spilling all over the other items (twice), items being swapped out in my order without asking/telling me first (once), and items sent in my order that literally expired the day I received the box (once). I finally got fed up and cancelled my subscription yesterday, because after they refunded 3 smoothies from my last order due to subbing out ones I did not want, they then only sent me 7 of the 10 smoothies I ordered and paid for in this most recent box. The part of their company that does the packaging has got to be the most incompetent group of people I have ever encountered in a shipping business. They need to fire everyone in that department, including management, and then rehire with new trainers. Utterly frustrating and ridiculous.
Response from Splendid SpoonFeb 21, 2025
Hey Brad - it sounds like you tried for a very long time to give us a chance and we just could not get it together. We indeed had a lot of issues in Q3 2024 related to fulfillment center changes (and team changes) as well as inventory stock outs. It sounds like you had one of the worst experiences across the board. While we understand we may not be able to win you back, we would still like to try. If you email us [email protected] our founder would like to make this right.
MF
Michelle F.
My favorite busy day nutrition
I found Splendid Spoon a few years ago, I am always looking for fast nutrition meal replacements for busy work days. I love that it is fresh, easy and tasty. The company communication is great and the cost is comparable to most grocery meals and other meal plan options. Nothing to mix, no powders, just literally grab and go. Plus, I feel like they are always improving and revising.
Response from Splendid SpoonFeb 21, 2025
Thanks so much for the support, Michelle! Music to our ears. 😊
DJ
Dori J.
The food is horrible
The food is horrible. What a waste of money. I changed my rating to 2 stars because Splendid Spoon refunded my money.
Response from Splendid SpoonFeb 21, 2025
So sorry to hear we couldn't make you happy, Dori. We have made a lot of changes to improve food quality, and hope to win you back.