SplashLearnReviews of splashlearn.com

Response from SplashLearnJun 8, 2026

Hi Jana, we're sorry to hear about your experience. We understand how frustrating an unexpected renewal charge can be, especially when your children have outgrown the platform. We're also sorry to hear that our support team's response did not meet your expectations. We'd appreciate the opportunity to take another look at your case and better understand what happened. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there. Thank you for taking the time to share your feedback. Experiences like yours help us identify opportunities to improve our overall customer experience.

Response from SplashLearnJun 8, 2026

Hi Aden, thank you for sharing your honest feedback. We're sorry to hear that some of the assigned activities felt boring, though we're glad to know you enjoyed the games. We're always looking for ways to make learning more engaging and enjoyable for students. We'd love to hear more about what types of activities you think would make the experience better. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'd be happy to listen & share your feedback with our team. Thank you for helping us improve.

Response from SplashLearnJun 8, 2026

Hi, we're sorry to hear about your experience. An unexpected renewal charge can be frustrating, especially when you no longer intended to use the service. We'd really like the opportunity to understand what happened and take another look at your case. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there. Thank you for taking the time to share your feedback. Experiences like yours help us identify opportunities to improve our overall customer experience.

Response from SplashLearnJun 8, 2026

Hi Fani, we're sorry to hear about your experience. We understand how upsetting an unexpected charge can be, especially when you're simply trying to determine whether the platform is the right fit for your children. We'd really like the opportunity to understand what happened and take another look at your case. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there. Thank you for bringing this to our attention. We appreciate the chance to make things right.

Response from SplashLearnJun 8, 2026

Hi Penny, we're sorry to hear about your experience. We understand how frustrating it can be when the product doesn't meet your expectations and the cancellation process feels difficult to navigate. We'd really like the opportunity to understand what happened and take another look at your case. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there. Thank you for bringing this to our attention. We appreciate the chance to make things right.

Response from SplashLearnJun 8, 2026

Hi Brianna, we're sorry to hear about your experience. We understand how frustrating an unexpected charge can be, especially when it occurs shortly after starting a trial and your concerns don't feel adequately addressed. We'd genuinely like the opportunity to take another look at your case and better understand what happened. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there Thank you for taking the time to share your feedback. Experiences like yours help us identify opportunities to improve our overall customer experience.

Response from SplashLearnJun 8, 2026

Hi Alexandra, we're sorry to hear about your experience. We understand how frustrating it can be to encounter an unexpected charge, especially when the app did not work as expected and your concerns were not resolved in a way that felt satisfactory. We'd genuinely like the opportunity to take another look at your case and better understand what happened. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there Thank you for taking the time to share your feedback. Experiences like yours help us identify opportunities to improve our overall customer experience.

Response from SplashLearnJun 8, 2026

Hi, Jason, we're sorry to hear about your experience. We understand how frustrating it must have been to see a renewal charge after believing your subscription had already been canceled, especially when your children were no longer using the platform. We're also sorry to hear that your interaction with our support team did not leave you feeling heard or helped. We'd genuinely like the opportunity to review your account and better understand what happened. Please visit the link to reach out to our support team directly "https://support.splashlearn.com/hc/en-us/requests/new", and we'll take it from there Thank you for taking the time to share your feedback. Experiences like yours help us identify opportunities to improve our overall customer experience.