Rent creative spaces and venues for your upcoming events - unique and affordable spaces for birthday parties, weddings and corporate events.
Splacer (splacer.co) has 247 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Lyndal M.
A wonderful host and great space .
Response from SplacerAug 19, 2023
Hi Lyndal, Thank you for taking the time to leave such a great 5-Star review!! We really appreciate it! Hope you have more great events with Splacer!
Mallory T.
Everything was Great! house was just as described, even better in person. Jonathan was a great host and very helpful. Highly recommend this house, thank you for having us!
Response from SplacerAug 9, 2023
Hi Mallory, Thank you for taking the time to leave such a great 5-Star review!! We really appreciate it! Hope you have more great events with Splacer!
Baby S.
Selecting the venue and receiving that space was convenient. However, how the payment and an invoice are issued can be more customer friendly, especially when adjustments need to be made for a response reservation. I would have appreciated upfront knowledge about the fees that are derived from the spacer platform upfront. For example, if it cost $1200 for the total hours of the rental and $250 in fees then the listing should say $1450 or +$250 in fees so the user if the platform can know a true budget. Additionally, there should be a way for your platform to note partial payment. I paid a certain amount based on the hours in my initial booking and then added two more hours. Instead of an invoice for the balance being issued, I received an invoice as if I paid nothing. Shortly after the amount owed was pulled out of my account without notice even though there was no confirmation from the venue about the amount I owed. I enjoyed my time at the venue, but did not appreciate the payment process with Splacer. I would have appreciated the platform being more forthright about their fees.
Response from SplacerSep 19, 2023
Hi Kenisha, we're happy that you found the venue selection and receiving the space convenient, we understand that the payment part may be complicated. In your specific case, you approved the additional charge, so the system automatically collected the payment, and a receipt was sent to you regarding the transaction. If you want to understand the payment process better, please feel free to write to us and we'll be happy to explain!
Cori
There were many venues to choose from, and being able to put in parameters helped to narrow down the choices. The communication was great and although we did not use it, the reminders that we could set up to send to our guests is a great idea.
Response from SplacerJun 27, 2023
Hi Corinne, Thank you so much for such a great review! So good to hear that you had such a great experience on Splacer!
Art B.
It had just what I was looking for! An independent filmmakers dream
Response from SplacerJun 19, 2023
Hi Art, Thanks for your 5-star review! We're really happy that you had such a good experience with our App and that it was easy for you to use!
The India C.
The team is very cooperative
Response from SplacerMay 28, 2023
Hi, Thanks so much for your 5-Star review! You have no idea how hard we work to make your event experience as great as possible, and you just made it all worth it!
Scott B.
Everything went smoothly I got what I needed. Splacer connected me with who and what I needed clearly and concisely.
Response from SplacerMay 17, 2023
Hi Scott, Thanks for your 5-star review! We're really happy that you had such a good experience with our App and that it was easy for you to use!
Customer
I rented a venue from a person who was both insulting and a scammer. Splacer returned my money but did little to prevent other customers from being defrauded by that person. I will not use Splacer another time and would warn others to be very skeptical of the venues they offer.
Response from SplacerMay 8, 2023
Hi, We're sorry that you had a negative experience with one of the space owners listed on our marketplace. Please know that we take such matters very seriously and have taken the necessary steps to address the situation. We have dealt with the owner in question internally to ensure that such situations are avoided in the future. Our goal is to provide only the best experiences to our customers, and we are constantly working to improve our processes and services. Sincerely, The Splacer Team
