Spirit ShopReviews of spiritshop.com

I cannot yet comment on the quality of the products. I did order two items on 9/4 and paid extra for 2-day shipping for a 9/9 event. The items will not be here until 9/10.

I ordered 3 different pieces, two sweatshirts and a quarter zip lightweight jacket. The two sweatshirts seem to be sized well and the quality is good, however the quarter zip jacket is very poor quality and sized at a minimum of two sizes too small. The length is like a midriff shirt and the fabric is very low quality. The company return policy does not allow returns for sizing, beware!

I’d give customer service negative stars if I could, but fortunately the quality of the product is good, so one star is generous, but earned. Two items in my order were incorrect. The first was one of the adult mediums was sent as a youth medium. The second was that I had an extra 2XL and was one short an XL. While hurrying off to work, I sent the photo of the youth T-shirt and a photo of one of the 2XLs (there were several in my order) and asked for the exchange of both. Customer service advised I could keep the youth shirt (thanks, because I literally have no one to give it to) but then advised on the other shirt, that their bookkeeping, labeling, and packaging was fail-proof , and the rest of my order was accurate. After several exchanges with them (and by the way, I do not believe that this is a fully USA-based company as the English language used in emails was often confusing) and after I had checked my order numbers against the order to be sure I hadn’t ordered one size incorrectly, I literally said ‘All I know is that I have one more 2XL than I need, and one less XL than I need,’ and that I would like that situation to be fixed. They refused to make the correction and eluded to their fail-proof tag-labeling system again (because hey..that’s how I ended up with a kid’s medium instead of an adult medium… through their fail-proof system…). I answered that I would just keep the wrong shirt, and their lack of any attempt to help me fix the issue would reflect in my review of Spirit Shop (hence this review). After that comment, they also would not provide me the tracking info that I asked for on the medium shirt correction so that I could watch to see if I was going to have it in time for our reunion. IF your order arrives correct, then you’ll probably be happy. Shirts are good quality, and the printing seems fine (although someone did mention in an another review that peeling did occur to theirs… right now all my shirts are still brand new). However, if you have to deal with customer service, while I agree they are responsive, they would not admit to, fix, or offer a solution to what should have been a pretty easy exchange on one tshirt. And good luck understanding why.

We had a great experience. Very quick communication with the seller and they have great customer service. Very please with our shirts.

J'ai acheté la spirit voice et la spirit box sur la spirit voice sa parle avec des mots sa marche super bien pour mes enquêtes paranormal la spirit box pendant 1h je me suis fait insulter par un très vilain esprits c'était trop marrant. Merci spirit Shop devotre matériel de pointe en̈ effet la spirit box a une cage de farader se qui permet d'éteindre la radio 📻

Clothing was great quality, designs exactly as I expected and ordered. Adult stuff runs slightly bigger than I expected but since they're sweatshirts we didn't really mind, they're comfy.

I made some design and color choices that may not have delivered a good final product. I was contacted by the printer, offered some recommendations, and ultimately delivered a great product. Customer Service was very engaged in the process all the way through delivery. Well done!

The sweater was well made and shipping was fast, my son loves it. My only issue was when you open the package I didn't let the smell of the sweater I had to wash it twice before wearing. Other than that the sweater is good.