GPS Vehicle Tracking - BHPH & Franchise car dealers, auto lenders, fleet, trailer & asset managers, and consumer car buyers trust Spireon to track, manage and protect their vehicles, stay in compliance, improve operations, save costs, increase revenues...
Spireon (spireon.com) has 107 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
107 approved reviews, newest moderated first
customer
Quick response. They always solve my problem!
Response from SpireonJul 16, 2020
Thank you for your review! We're very glad that our excellent Customer Support team was able to solve your problem quickly. They're always here for you!
Long time C.
Every enhancement to the system comes with a technical problem and a couple of hours of calls and consulatation. Ultimately, it is always resolved successfully and the people in support are responsive and polite. But it never seems to work as advertised when installed.
Response from SpireonJul 17, 2020
We're very sorry to hear that the enhancements to our features have not served you well. Our Customer Support team is reaching out to you to resolve your issue and we hope that the issue will be solved very shortly. Thank you for your patience.
Odessa S.
Steven was great!
Response from SpireonJul 15, 2020
Thank you for your review! We're very glad you had a great experience with Steven--he's an excellent member of our award-winning Customer Support team. We're ready to help you whenever you need us.
customer
Best customer service
Response from SpireonJul 14, 2020
Thank you for your review! We're glad our excellent Customer Support team served you well, and look forward to doing so again in the future. Thank you for your business!
customer
Quick response, and helpful service techs
Response from SpireonJul 13, 2020
Thank you for letting us know! That's the kind of customer support we want to provide, and we're pleased that our award-winning FleetLocate Customer Support Team met and exceeded your expectations. Thank you for trusting us with your business!
M C.
The app flat out stinks. No way to drop an old totaled vehicle and add a new dealer bought vehicle. Customer service want you to do their job and won't do a thing to help. I was forced to purchase this crap app don't do it willingly. Spireon STINKS
Response from SpireonJul 13, 2020
We're so sorry to hear that we haven't met your expectations. Please contact our Customer Support team and ask for a manager. We would reach out to you, but unfortunately we can't tell from this review who the customer is. We hope you will give us a chance to fix this situation.
custome rGary T.
Steven Murrieta Was great very very helpful solving my issues, can't thank him enough.
Response from SpireonJul 9, 2020
Gary, thanks very much for your review! We're glad Steve was able to help you solve your issues. We love having him as part of our great Customer Support team, and we're ready to help you again should you need it. Thanks for your business!
JL
Superb costumer service!
Response from SpireonJul 7, 2020
Thank you so much for letting us know! We look forward to providing you superb customer service for a long time.