SpireonReviews of spireon.com

Response from SpireonJun 16, 2020

Hi, Kelly--we were very glad to be able to help you. Thanks so much for using FleetLocate by Spireon!

Response from SpireonJun 15, 2020

Keith, thanks so much for your review. We appreciate your business and will do everything we can to keep it by providing excellent service.

Response from SpireonJun 11, 2020

Thank you for sharing your experience. We're here to help you whenever you need it. We appreciate you relying on FleetLocate by Spireon for your business!

Response from SpireonJun 11, 2020

David, thank you so much for letting us know. Steven is a terrific member of our award-winning customer support team, and we're very glad (but not surprised!) that he took good care of you. We appreciate your business.

Response from SpireonJun 11, 2020

Thanks for letting us know, Brent! We're very proud of our award-winning customer support team, and Stephen is a great example of how they take care of our customers.

Response from SpireonJun 10, 2020

Thanks for letting us know, Kimberly! We're glad Steven was able to help you get what you needed. He and all our great Customer Service team are ready to help you whenever you need them!

Response from SpireonMar 4, 2020

Hi Emmanuel. Thank you for sharing your feedback. We are so sorry for the issues and frustration you’ve experienced. After further investigation, it looks as though there has been a database issue on our end. Our Engineering team has performed a backend database refresh to your account and the issues you have been experiencing with the mobile app should be resolved.    We want to ensure your ability to track your devices is as seamless as possible. If you are still experiencing trouble with your GoldStar account, we will connect with you directly to find another solution. Thank you.

Response from SpireonNov 5, 2019

Darren, we are very sorry to hear that you've had a less than exceptional customer service experience. I see one of our representatives has been in touch and tried to call you today; we will make sure to work with you until your system is serving you as it should.