Joey M.
I never got it
I never got it
Response from SpiderhoodieMar 6, 2026
Hello Joey, Thank you for bringing this to our attention. We’re truly sorry to hear that you were unable to locate your order. We completely understand how frustrating that situation can be. After carefully reviewing the shipment information for your order from spiderhoodie.org, we can confirm that the package was successfully delivered on February 16 to the shipping address provided during checkout, according to the carrier’s official tracking confirmation. In some situations, carriers may leave packages with a neighbor, household member, building reception, or in a secure location near the delivery address. We kindly recommend checking with anyone who may have accepted the parcel on your behalf and around the delivery area. Please rest assured that we take every delivery concern seriously. If the package is still not located, we would be happy to personally investigate the situation with the carrier and assist you further. Our team is committed to making sure every customer receives the support they need. You can contact us directly through our support channel and we will take care of this for you.