Spider FarmerReviews of spider-farmer.com

I am a reseller and also a customer, I have to say that I am very happy with the most of the products, you get what you pay. I have 3 fully equipped tents and so far all good. Customer support has been working flawless with me, no issues at all. Every once in a while equipment brakes, I always got replacement on time and one time there was no units available they contacted me and offered a good alternative. All in all I will keep using and recommending both their products as support.

The customer service is the best

Great quality products and service. After 6 months of daily use I didn’t notice a single problem with light/ extractor/ tent/ dehumidifier/ controller. Just a small issue with the oscillation of the fan, handled in 2 days by the customer service. They asked for 2 pics and sent me a new one. It’s my first time writing anything online. They asked me to write a good review after solving my issue and to be honest I’m quite happy to do that. Absolutely recommended

Great service from thisCompany always sorts your problems and fast response 😁

So... I made mistake of adding wrong item to my order,paying and immediately tought i wont be a ble to change it. About hour later I wrote to their customer service explaining situation and they were able to remove wrong item from order and refund me. Thank you SpiderFarmer, most companies would take the money and "made a run for it". Will continue to shop with them, as Im very satisfied with products and customer sevice was really helpfull.

We had some issues with our fans, so we contacted customer support. They were extremely helpful, and both fans were replaced under warranty. We haven't had any problems with the rest of our Spider-Farmer equipment. Great equipment and excellent support.

Really happy with my experience with Spider Farmer so far. The products feel very good quality and everything has been working great. I only had one very small hiccup with the light, but customer service was quick to respond and very helpful throughout the process which made it easy to sort out. Postage was also faster than expected, only taking a few days. I also liked that parts of the order arrived separately, which felt a bit more discreet. Overall very happy and would definitely recommend.

Ich hatte einen defekten Controller. Nachdem der Support sich ein paar Bilder und ein Video inklusive Beschreibung des Problems haben zukommen lassen, hat die Technik den Defekt bestätigt und ich habe innerhalb weniger Tage ein Ersatzgerät erhalten. Support und Hilfestellung waren vorbildlich. Ich bleibe weiterhin Kunde von Spider Farmer.